Overview

As a Critical Environment EPMS (Electrical Power Management System) Technician in Microsoft’s Cloud Operations & Innovation (CO+I) team, you will maintain the critical infrastructure that keeps our Datacenters up and running. The EPMS Engineer is responsible for maintenance of electrical power monitoring systems on Dublin Campus data centres. This role involves troubleshooting, project management, and ensuring the continuous operation of electrical systems to support data centre infrastructure. Internally you will be called a Data Center Critical Environment Technician (CET).

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Critical Environment Technician, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Maintenance and Troubleshooting:

Perform root cause analysis and corrective actions for EPMS-related issues.
Conduct regular maintenance and review results to ensure system reliability.
Provide technical support.

Project Management:

Manage vendor relationships.
Coordinate with stakeholders and report project status regularly.

Technical Support and Training:

Train technicians and stakeholders on EPMS operations.
Assist in the commissioning and validation of EPMS systems.

Documentation and Compliance:

- Review and interpret engineering documentation, electrical diagrams, and standard operating procedures.
- Ensure all work complies with safety and regulatory standards.
- Embody our culture and values

Qualifications

Required Qualifications:

Experience with industrial controls in critical environments (e.g., data centres, pharmaceuticals).
Experience with BAS (Building Automation Systems) and EPMS.
Proficiency in industrial communication protocols (e.g., MODBUS, BACnet).
Strong project management and vendor management skills.
Excellent problem-solving and analytical skills.
This role requires you to be on-site. Your own form of transport is advised.

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

While not required, we also look for the following Preferred Qualifications:

Experience in designing and configuring HVAC controls or SCADA systems.
Electrical trade.
Ability to manage multiple stakeholder deliverables and navigate complex situations.
High School Diploma, GED, or equivalent AND mission critical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields)
- OR Associate's Degree or technical trade certification (e.g., military, trade school), or higher-equivalent education AND mission-critical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) OR equivalent experience

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

EPMS Technician

Job Description