As a Digital Business Analyst you will drive the digital product design. Focusing on delivering leading customers experiences across digital channels (e.g. app / website / CRM) projects from requirements gathering and definition, customer experience design through to delivery and roll out to end customers.

Key tasks and responsibilities:

Planning and leading business requirements workshops, including requirements write up
Developing detailed and clear business requirements to enable customer experience design and development teams to deliver leading customer experiences for customers
Business case creation including value identification and measurement
Conducting customer stakeholder interviews to capture business insights and requirements
Support and provide direction to client product owners on feature prioritisation
User story creation and product backlog creation and ongoing backlog grooming
Utilise design thinking and agile methodologies to deliver customer and business benefits in a timely manner
Owns projects from beginning to end, eliminates obstacles and takes responsibility for getting results for our clients and their customers
Acts as a project coordinator for digitally based projects, managing resources, stakeholders and relationships across teams internally and with the client
Brings together people from creative, business and technical backgrounds, often across multiple dispersed teams, to collaborate for project success
Effectively communicates with client and project teams alike, from requirement gathering and expectation management, to communicating vision and team collaboration
Develops and mentors' colleagues and team members at different levels of experience and with different skill sets

4+ years of working on customer / digital projects from vision through to delivery
Experience in the delivery of Web, Mobile and eCommerce projects based on leading technology platforms
Experience of customer / digital design projects, working with Service, UX and UI designers, front-end developers, data engineers and digital marketers
Experience in running business and technology workshops to capture business and technical product requirements
Experience utilising AI tools and agentic AI to capture, shape and refine requirements
Experience in AI Native engineering practices delivering enterprise ready AI agents with familiarity of leading AI providers (e.g. Anthropic, Google, OpenAI etc)
Experience of working with multi-location teams is preferable
Experience of working in complex, matrix organisations is preferable
Experience of Atlassian tooling (Jira, Confluence) or equivalent is an advantage
Experience of Figma tooling or equivalent is an advantage

Qualifications

Relevant 3rd level qualification – design, technology, other
Agile Certification such as SAFe is an advantage
PMP Certified or similar qualification an advantage
AI certification or similar qualification an advantage

What’s in it for you:

At Accenture Ireland, in addition to a competitive base salary, you will also have an extensive benefits package which includes pension, private health insurance, discounted gym membership, emergency caring facilities, and 2 days’ leave per year for charitable work of your choice! Flexible working arrangements can be discussed depending on the position.

Does this appeal to you? If so, we wish to hear from you:

Please advise if you have any requirements, so we can investigate into arranging reasonable adjustments to the recruitment process. You can contact us at accessIErecruitment@accenture.com

Accenture is an equal opportunities employer and encourages applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities

Digital Business Analyst

Benefits

Job Description