We are Uisce Éireann. Every day, we are responsible for the delivery of secure, safe, and sustainable water services for the people of Ireland. As Ireland’s national regulated water utility, our vision is a sustainable Ireland where water is respected and protected, for the planet and all the lives it supports.

Our purpose at Uisce Éireann is to rise to the challenge of delivering transformative water services that enable communities to thrive. That means we are proud to take on the responsibility of protecting our water supply and passing on a safe and secure water system to a rapidly growing population and empowering Ireland’s social and economic growth.

We are passionate about empowering our people, enabling them to make a positive impact on communities across Ireland. We are guided by a shared vision and purpose, grounded in values that define who we are and shape how we work, where we deliver for customers and communities, we work better together, we do the right thing, we aim high, and we keep each other safe. Our behaviours define how we interact, communicate, and succeed together. These values and behaviours apply to each one of us, across every role, location, and level.

Our goal is to attract and develop skilled and talented people from diverse backgrounds, who bring a dynamic range of expertise and insights to our work. With a strong, values-driven workforce, we ensure Uisce Éireann can continue advancing Ireland’s water services and meeting the needs of the communities we serve for generations to come.

The Role:

The Asset Operations function forms the cornerstone of service delivery to customers, protecting the environment and meeting regulatory standards as well as managing the majority of operational expenditure. The Asset Operations function has responsibility for operational and maintenance strategy, policies, planning and standard operating procedures for Water and Wastewater operations both nationally and regionally, ensuring that value for money and customer service is delivered.

The Wastewater O&M Management area is responsible for the national delivery of wastewater operational services through the operation, inspection, maintenance and repair of the wastewater network and treatment assets.

Reporting to the Wastewater Treatment Operations Team Lead, the Wastewater Treatment Senior Operator will have a remit over an area and is responsible for the operation of wastewater treatment processes on the treatment plants, including the wastewater sludge treatment process and carrying out routine maintenance activities on treatment assets for an area, in accordance with the task schedule. The Wastewater Treatment Senior Operator will also be required to support the Wastewater Treatment Team Lead in the coordination of large tasks and the arrangement of the treatment team as required. The Wastewater Treatment Senior Operator will also be responsible for the rollout and coordination of operations initiatives.

Main Duties and Responsibilities:

Responsible for supporting the Wastewater Treatment Operations Team Lead and mentoring of Wastewater Treatment Operators, as required
Responsible for coordinating larger/more complex tasks, including the -arrangement of resources, in conjunction with the Wastewater Treatment Operations Team Lead to complete wastewater treatment activity
Operation of the wastewater treatment processes, including the sludge treatment process and carrying out routine maintenance activities
Responsible for the rollout of operations initiatives such as process testing, compliance improvements, training & development
Support knowledge sharing between teams and coordination of team events as they arise
Responsible for delivering consistent customer service and managing the potential environmental impacts of wastewater treatment
Support the provision of wastewater treatment services, escalate issues and ensure data capture on issues that are relevant to the development of operational, maintenance and repair plans
Support audits, incidents and event management, including reactive response, ensuring all health and safety standards are met and pollution classifications are consistent
Responsible for operating and maintaining the plant as required including controlling and adjusting the treatment assets, inspecting and monitoring plants, testing and calibrating equipment, lubricating plant, replenishing consumables etc.
Adhere to the allocated task schedule and standard operating procedures, and close work orders for wastewater treatment activities
Responsible for taking process samples on the wastewater treatment asset base when required
Responsible for setting and responding to SCADA alarms in accordance with standards and procedures
Responsible for maintenance of critical spare stocks, tools and equipment
Responsible for coordinating chemical deliveries and safe storage at sites
Responsible for undertaking administrative tasks, including the completion of timesheets, work orders, raising of purchase request, H&S records and inventory management using the technology systems provided
Conduct plant checks and inspections to ensure early identification and resolution of problems, raising work orders on Maximo where required.
Support the implementation of process optimisation recommendations to improve wastewater treatment performance or to deliver efficiencies
Responsible for issuing of permits to work/access/transfers to all relevant contractors within their area remit and ensure they follow all health and safety procedures
Ensure all information is accurately recorded and promptly reported for audit purposes including the capturing of data on existing or replacement assets using the technology systems provided
Perform reactive investigations, operational fixes and raise work requests for resolution using the technology systems provided
Support Key Account Managers with any queries relating to issues affecting Key Accounts in their regional area, including site visits where required
Support Contact Centre / Customer Contact Technical Specialist with any customer issues/queries, including site visits where required
Ensure that any damage caused to an asset, by a third party or otherwise, is captured and declared to the Team Lead when required
Engage with internal and external stakeholders as required in conducting treatment operations activities.
Engage with the EPA/HSE /contractors or any other third party in relation to treatment activities if required
Adhere to allocated task schedule, standard operating procedures and close out work orders on completion of task. Support the development of standard operating procedures when required
Support the operation of newly commissioned/upgraded assets as required and undertake appropriate site training
Ensure all health and safety procedures are adhered to including performing risk assessments
Responsible for escalation of issues to the Wastewater Treatment Team Lead, as required
Liaise with Asset Planning regarding changes to the treatment plant loading or process
Support in the undertaking of capital works on operational sites, providing handover as required
Participate in out of hours and standby working
Responsible for daily housekeeping and minor ground maintenance activities
Responsible for ensuring effective and efficient use of budgetary resources in managing wastewater treatment assets.

General Duties and Responsibilities

Collaboration with key internal stakeholders across the UÉ business.
Responsible for promoting and delivering health and safety commitments across UÉ and its supply chain, reinforcing positive behaviours and delivering health and safety objectives and requirements to the highest industry standards.
Support the delivery of the Uisce Éireann Transformation Programme, driving results required within the Directorate and supporting organisation-wide objectives.
Conducts duties and responsibilities in accordance with Uisce Éireann’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of UÉ business information, and delivery of critical services, in accordance with the NIS Directive and any other relevant cybersecurity regulation.
Other duties as required.

Knowledge, Skills and Experience:

Secondary level education or equivalent work experience
Minimum two years relevant experience working in a similar role
Full, clean and valid Irish category B driving licence is minimum requirement. Additional Driving License categories an advantage
Previous experience of supervising or mentoring teams working in health and safety culture preferred and in a water or wastewater treatment environment an advantage
We keep each other safe - experience/understanding of working within a strong health & safety culture is an advantage
We work better together - proven ability to create and develop good working relationships to facilitate the accomplishment of work goals, coupled with the ability to gain commitment from others
Good knowledge of water and wastewater treatment systems and practices
Strong problem-solving skills and drive to resolve issues promptly using initiative
Experience of using IT systems
We deliver for our customers and communities - strong customer service skills with demonstrable experience of dealing with customers
Literacy skills
Experience working within Water Industry and /or other Utilities an advantage
Experience of working with automated control systems such as SCADA is desirable
Experience of working with control systems and the servicing and maintenance of instrumentation installed on plants to automatically monitor and control processes is desirable
With full training and risk assessment, the role holder must have the ability to work in an environment that is sometimes uncomfortable or potentially hazardous such as: working with hazardous chemicals; sewage; confined spaces; lone working; remote working; deep water; animals; vermin; noise; hand and arm vibration, etc. This involves successful completion of occupational health assessment confirming suitability to work in such environments

*Please be advised that if successful you will be placed on the salary range based on your skills and experience. Please note the Market reference point (midpoint) of the range is generally the upper end of the offer where someone is deemed to be fully competent to take on the duties of the role, and leaves room for the employee to progress through the pay range as their experience develops further.

Uisce Éireann is an equal opportunities employer.

We are committed to providing a diverse and inclusive place of work and have a robust strategy and framework called ibelong to enable this. We are an equal opportunity employer and through our recruitment process we welcome and encourage applications from interested and suitably qualified individuals regardless of gender, age, racial or ethnic origin, membership of the traveller community, religion or beliefs, family or civil status, sexual orientation/gender identity or disability.

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