Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Information Technology (IT)

Management Level

Manager

Job Description & Summary

In our Business Enablement Solutions department, the Tech Central team empowers our core business functions by delivering innovative, flexible and secure IT services that enable our people to work more efficiently and deliver the highest levels of service to our clients.

We are looking for an experienced technical manager to join our Development Services in the areas of data integration, automation and development.

In this role you will help lead a dynamic team of data engineers, developers and reporting & analytics specialists. The ideal candidate will have strong technical and people management skills, subject matter expert in data related technologies and a proven ability to successfully lead teams.

Key responsibilities include:

Manage and develop technical team to deliver quality solutions to development, security and technology standards

Manage activities related to planning and control of the function including service improvements, staff recruitment and performance appraisals

Subject matter expert on data integration and data related cloud solutions

Understanding the business issues of our clients and determining what are the opportunities for technology to form part of the solution to those issues.

Identifying the appropriate technology solutions and designing, developing and implementing those solutions.

Define and manage service level agreements for the core service

Support the line of service technology and transformation teams dedicated market offerings as appropriate.

Manage third party vendors delivering development services data integrations and others

Technical lead on data technology discussions and projects

Design, develop and implement innovative solutions using agile software development methodologies

Ensure quality process and solution design documents are produced

Develop quality assurance procedures and ensure solutions adhere to this

Manage software development lifecycle on Azure DevOps

Scope/Overall Summary of Role & Responsibilities

Work with client teams to deliver and manage to deliver and manage IT/process projects/automation projects.

Support engagement teams use of technologies to improve efficiencies.

Liaise with PwC’s central IT teams to deliver value added services and support.

Support and report directly to senior management.

Proposing, defining and documenting reusable solutions and fixes.

Supporting and testing new/upgrades software.

Creating statistics on usage of various applications.

Documenting technical and risk documentation. Document procedures for incident resolution.

Education/Professional Qualifications

Candidates to have a third level qualification (Hons) in an IT related discipline

Experience required:

Minimum 5 years' experience operating at the senior support level and including SQL and data integration services experience

Strong knowledge and experience of developing solutions in cloud services using Data Pipelines, Python and SQL technologies, Azure Cloud Service is a plus

Experience in leading and managing teams and suppliers

SQL skills, including the ability to write queries, read stored procedures in project coordination, alongside practical application of Agile methodologies such as Scrum or Kanban, and a solid understanding of iterative development practices.

Strong understanding of DevOps practices, including continuous integration/continuous deployment (CI/CD) pipelines, and experience with version control systems such as Git.

Knowledge and experience of using a formal Project Management methodology (eg. Six Sigma, Prince2 ) would be very advantageous.

Skills

Excellent troubleshooting abilities.

Excellent customer management and interpersonal skills.

Supervisory skills.

Time Management skills.

Ability to adapt to change.

Strong communication skills with the ability to communicate effectively with senior management and to a non-technical audience

Demonstrates a commitment to quality and integrity

Technical Knowledge

The following experience\skills would be advantageous:

Strong experience using Azure Data Factory, Azure Functions, Azure Logic Apps, and SQL, or similar technologies

Strong Programming skills in Python, Java, C#, VB, R, VBA, Office Script.

Microsoft Power Platform and/or Azure resources like Logic App or Function App skills.

Proficient in Power Platform, including Power Automate and Power Apps, for developing automated workflows, custom applications, and system integrations is desirable but not essential

Experience of data science tools like Databricks, Alteryx, Dataiku.

Knowledge of data visualisation software such as Power BI, Tableau or Qlik.

Effectively managing code using Git and Azure DevOps.

Unlock your potential with PwC Ireland

We believe that challenges are better solved together! We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of amazing teams encouraged to collaborate and innovate in a way that creates powerful solutions and makes a positive impact. This purpose-led work, and our continuous development and encouragement, will help unlock your potential and take your career to the next level.

Enjoy PwC’s perks

We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive employee benefits and flexibility programs that will help you thrive in work and life. Learn more about us at Life@PwC. (https://www.pwc.ie/careers-ie/life-at-pwc.html).

Being appreciated for being you

Our most valuable asset is our people and we grow stronger as we learn from one another. We are an equal opportunity employer and we value diversity. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We believe this so much that we have signed up for the Business in the Community Elevate Pledge. (https://www.bitc.ie/the-leaders-group-on-sustainability/inclusive-workplace-pledge/)

You can learn more about our culture of belonging and explore our range of inclusive programmes, initiatives, employee resource groups and more at www.pwc.ie.

Avoid the confidence gap; you do not have to match all the listed requirements exactly to apply, we’d love to hear from you!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please email us for more information.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Acceptance Test Driven Development (ATDD), Acceptance Test Driven Development (ATDD), Accepting Feedback, Active Listening, Analytical Thinking, Android, API Management, Appian (Platform), Application Development, Application Frameworks, Application Lifecycle Management, Application Software, Business Process Improvement, Business Process Management (BPM), Business Requirements Analysis, C#.NET, C++ Programming Language, Client Management, Coaching and Feedback, Code Review, Coding Standards, Communication, Computer Engineering, Computer Science, Continuous Integration/Continuous Delivery (CI/CD) {+ 51 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

IT Technology Manager

Job Description