Telesales Executive

Here at Three, we’ve done things differently since day one.

We’re a big-hearted energetic bunch, striving for a better-connected life. The energy of our people, the pace at which we operate, and the thrill of making bold moves is exhilarating and addictive. Magic happens when we power the connections that millions value, and you can feel it. When these things combine, phenomenal things happen. We encourage our employees to face their weaknesses, to really open themselves up to new challenges and projects in a super-charged and rich learning environment. We want you to become the best version of yourself.

Join us a Telesales Executive - Business Affinity team

As part of the wider SME Sales & Retention organization you will be responsible for contacting & connecting with customers, industry affiliations and other partners identifying their needs and selling products to meet those needs.

What else it involves

Participate in outbound calling campaigns to grow Three`s customer base, with campaign support provided.
Move prospects through sales cycle from lead to close accepting many opportunities will close in a single call and others will require multiple follow ups
Build excellent relationships with influencers and decision makers in target organisations
Identify and convert cross sell and upsell opportunities
Work within set key performance measurements defined by the call centre and management team and process sales transactions using internal provisioning systems
Ensure prospect and customer data is maintained in company systems (CRM & Salesforce.com) objections
Meeting and exceeding assigned sales targets, while ensuring the optimum customer experience and satisfaction
Manage other customer contacts where required (inbound, email, chat etc)

The skills we’re looking for

Experience in working in a high volume contact centre
Past experience in a sales role preferred
Proven track record in exceeding sales targets
Passionate about delivering customer experience above and beyond customer expectations
Excellent communication and negotiation skills
Highly organised with strong attention to detail
Excellent influencing & interpersonal skills
Ability to work well under pressure
Highly adaptable individual that reacts positively to change in a fast paced environment
Ability to work within a team on own initiative
Excellent PC skills

Benefits of Working at Three

Competitive salary, generous sales commission & equal employer pension contribution
25 days holidays plus 2.5 company days
Annual Leave buy or sell (buy or sell up to 5 days AL each year)
Healthcare Insurance through our flexible benefits programme
Life assurance, phone & laptop, subsidized canteen
Access to learning & development tools
Free Parking

There’s a lot more to us than meets the eye.
You may think you know us, but we’re full of surprises. Intrigued? Join us and Be Phenomenal.
Apply now at: https://www.three.ie/careers #Jobs

At Three, we are committed to diversity and inclusion. As Ireland’s largest mobile telecommunications provider, we provide a better connected life for our diverse customer base, and want our teams to reflect this. We welcome and celebrate all identities and strive to create a culture of belonging where employees can thrive as their authentic selves. If you do not ‘tick every box’ in this job description, you likely have other valuable skills that would make you a great fit for one of our teams. If you feel this role is for you, then please apply!

If you require reasonable adjustments for your interview, please let us know when scheduling your interview, or alternatively, please email aoife.omeara@three.ie Apply now at Three, a Phenomenal career awaits!

Telesales Executive

Benefits

Job Description