Overview

For over 275 years, Villeroy & Boch has been synonymous with exceptional quality and innovative design in
ceramic products. As an award-winning, family-owned company, we are proud to be one of Europe's longestestablished brands, offering exquisite products across Bathroom & Wellness, Kitchen, and Tableware sectors. With
over 12,000 employees in more than 140 countries, we offer a truly global and inspiring work environment.

Responsibilities

• Sales & Profitability:Assist the Store Manager in developing and implementing strategies to achieve sales
targets and maximize store profitability.
• Team Leadership: Support the recruitment, training, and development of our sales team, fostering a
positive and high-performing work environment. Lead by example on the sales floor, inspiring your team
through exceptional customer service.
• Operational Excellence: Oversee daily store operations, including opening and closing procedures, cash
management, and ensuring compliance with company policies and health & safety regulations.
• Customer Experience: Deliver and uphold exceptional customer service standards, building strong
relationships with our valued clientele.
• Stock Management: Maintain optimal stock inventory levels, manage deliveries, and ensure accurate
stockroom organisation.
• Visual Merchandising: Implement Villeroy & Boch's visual merchandising guidelines, ensuring appealing
product displays, accurate signage, ticketing, and pricing.

Qualifications

Minimum of 2 years of experience in a supervisory or assistant management role within a
premium retail environment.
o Proven ability to lead, motivate, and develop a sales team.
o Experience in stock management and overseeing store operations.
o A self-motivated and flexible approach, capable of working both independently and as part of a
cohesive team.
o Strong problem-solving skills and a proactive attitude.
• Sales & Customer Service:
o Exceptional customer service skills with a track record of driving sales performance.
o Ability to build strong relationships with customers and internal stakeholders.
o Excellent communication and presentation skills with all employees and customers.
o A keen ability to learn new products and teach others (full training will be provided).
• Operational Acumen:
o Proficiency in maintaining stock inventory levels and ensuring accurate stock rotation.
o Meticulous attention to detail to ensure high standards of cleanliness on the sales floor and in
stockroom areas.
o Ability to accurately complete all administrative tasks and paperwork for reporting.
o Proven experience in implementing visual merchandising strategies.
o Basic knowledge of Health & Safety principles and compliance with company policies.
• Technical Skills:
o PC literate, with essential knowledge of MS Office, including Word and Excel.
o Good standard of numeracy and literacy.
• Desirable (but not essential):
o Product knowledge and market awareness within the luxury home goods or similar sector.

Are you an experienced and dynamic retail leader seeking a challenging yet rewarding opportunity? Villeroy &
Boch, a world-leading lifestyle brand with a rich heritage dating back to 1748, is looking for a dedicated and
enthusiastic Assistant Manager to join our team on a full-time, temporarybasis(maternity cover) at our Kildare
outlet, located within the prestigious Kildare Village (R51 R265).

Assistant Manager

Job Description