Harvey Nichols is seeking a Retail Manager to join the team in Dublin, a destination for modern luxury and cutting-edge design. This is your opportunity to represent a curated selection of exciting high-end brands and deliver a bespoke experience to a discerning clientele.

About the Role

Working closely with the General Manager, you will help lead each department to exceed sales and profitability goals while cultivating a sophisticated, high‑performance retail environment where every team member takes ownership for delivering exceptional customer service.

You will:

Ensure all payroll budgets and staffing levels are appropriate for the business needs

To drive sales opportunities and ensure staff are achieving and exceeding their sales targets.

Ensure all stock files are accurate and effective stock management of the department is maintained.

To provide feedback on all stock levels and requirements to the General Manager

Provide ongoing training and coaching for your team

To ensure all performance and employment management processes are conducted appropriately and in-line with Company procedure.

Be devoted to our customers by providing the highest possible standards of customer service both face to face and via the telephone or email

Motivating your team to drive sales on the department, working towards sales targets

Show we are obsessed with style by maintaining a high standard of presentation and merchandising of products in your department

Take accountability for finding a resolution to customer queries and complaints.

Develop a high level of product knowledge and share your opinions on current and future trends

Work closely with your team and celebrate fabulousness wherever you see it

Is This You?

We’re looking for an energetic and inspirational leader with a passion for contemporary design, luxury fashion, and exceptional client service.

Do you have proven management experience within a luxury retail or lifestyle environment?

Are you skilled at leading teams, nurturing talent, and driving performance?

Do you have a keen eye for design and visual presentation, and a natural ability to connect with discerning clients?

Do you thrive in a fast-paced environment where accuracy and efficiency are key?

If this sounds like you, we’d love to hear from you!

What’s next?
If you are already thinking of the statement piece you’ll wear on your first day and this role catches your eye, hit the “apply” button below to kick-start your journey with us.

Retail Manager

Job Description