About Abbott

Abbott is a global healthcare leader dedicated to helping people live fuller, healthier lives at every stage. Our portfolio of life‑changing technologies spans diagnostics, medical devices, nutrition, and branded generic medicines. With more than 115,000 colleagues worldwide, we serve people in over 160 countries.

In Ireland, Abbott has a long and proud history, employing over 6,000 people across ten sites. Our operations include six manufacturing facilities in Clonmel, Cootehill, Donegal, Longford and Sligo, as well as a third‑party manufacturing management operation in Sligo. We also have commercial, support, and shared services teams based in Dublin and Galway. Abbott has been operating in Ireland since 1946.

Abbott Ireland Diagnostic Division – Longford

Our Longford facility plays a key role in meeting the growing global demand for diagnostic testing in areas such as infectious disease, cancer, thyroid disorders, and cardiovascular health.

Situated in the heart of the Irish midlands, Longford offers a vibrant community with a rich history, scenic waterways including the River Shannon and Lough Ree, and a wide range of cultural, sporting, and recreational amenities. It is a welcoming and enjoyable place to live and work.

The role of Technical Support Scientist will involve the following:

Primary Function

Support the plant in meeting its quality, service, regulatory, financial, and safety goals through effective technical support of diagnostic products.
Provide technical expertise to the manufacturing team to ensure production targets are achieved.

Key Responsibilities

Support the smooth transfer of new products from other Abbott sites into AIDD Longford in line with Q09 requirements.
Assist in product development and improvement projects in compliance with Q04 requirements.
Ensure compliance with manufacturing strategies related to Level III Complaint Investigations.
Complete and document Technical Support investigations in accordance with site procedures.
Design, manage, and validate process improvement projects.
Work closely with manufacturing teams to identify, document, investigate, and resolve product non‑conformances in line with the site CAPA system.

Participate in laboratory maintenance activities, including instrument calibration, waste disposal, and reagent ordering.
Present technical information clearly to team members and management.
Assist in training team members and technologists as required.
Update and circulate statistical process control charts, highlighting any issues.
Ensure safety standards are met and safe working practices are followed, recommending improvements where appropriate.
Identify and implement cost‑saving opportunities that do not compromise product quality.
Escalate potential risks to product quality or safety to the Scientific Services Manager or Technical Support Team Leader.
Ensure compliance with internal quality systems, customer requirements, and regulatory expectations.
Liaise with colleagues in Lake County, Dartford, Delkenheim, and Japan as required.
Maintain GMP and GLP standards.
Assist in preparing the annual departmental budget.
Participate in the AIDD Longford Self‑Assessment process.
Support periodic review of controlled documents in line with site procedures.

Education

A third‑level qualification in Chemistry, Life Sciences, or a related discipline, providing a strong foundation in the scientific principles of immunoassays and the skills required to troubleshoot product issues.

Background / Experience

Minimum of two years’ experience in the development or support of diagnostic assays, or
A relevant postgraduate qualification

Please note any offer of employment for this position is conditional upon the successful completion of a pre-employment medical examination, including drug and alcohol screening, conducted by a medical practitioner designated by the Company.

Technical Support Scientist

Job Description