Introduction

Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way.

Overview

We are looking for an Operations Support Analyst to join our Mergers & Acquisition team and to play a key role in assisting the Operations Manager and Operations Director in the execution of integration plans and operational alignment of our a newly aquired brokerage into Gallagher Ireland. You will provide essential administrative and operational support, ensuring compliance, efficiency, and the successful delivery of M&A-related activities.

This role is based from our Dublin office and a small amount of travel as and when required will be expected to other office location in Ireland.

We offer hybrid working and expectations for this role to be office based two to three days a week.

How you'll make an impact

Assist in the execution of integration plans for newly acquired insurance businesses, supporting operational alignment across functions.
Provide administrative support for all M&A-related activities, including system upgrades and operational changes.
Provide day-to-day operational support to the Operations Manager and Operations Director.
Assist in maintaining accurate data and documentation, ensuring compliance with regulatory and internal standards.
Support process harmonisation, improvements, and automation initiatives to streamline workflows and reduce operational bottlenecks.
Coordinate with internal teams (Finance, Compliance, IT, Trading Teams) to resolve operational issues promptly.
Monitor and report on integration KPIs and operational performance metrics, highlighting areas for improvement.
Assist in system updates and data migrations, working closely with IT and business teams to minimise disruption.
Support risk and compliance activities, including audits, regulatory reporting, and adherence to governance frameworks.
Act as a point of contact for operational queries, delivering high-quality service to internal stakeholders and external partners.

About You

Previous experience in an administrative or operational support role, preferably within the insurance or financial services sector.
Excellent organisational skills with the ability to manage multiple tasks and priorities effectively.
Excellent attention to detail and a commitment to maintaining high standards of accuracy.
Fantastic communication and interpersonal skills, with the ability to collaborate across teams and build relationships with stakeholders.
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and familiarity with data management systems.
A proactive and problem-solving mindset, with a focus on continuous improvement.
Knowledge of risk, compliance, and regulatory frameworks is desirable but not essential.

Insurance Operations Analyst-12 month Fixed Term Contract

Job Description