About Murphy Home Furnishing:

Established in 1974 and 100% Irish-owned, we pride ourselves on the community, our people, and providing great customer service. With stores in Airside, Sandyford, Newbridge, New Ross, and Wexford, our mission is to provide quality and stylish home furnishings designed and selected by our family for yours.

The Store Manager manages the sales team to obtain maximum store growth. This role creates a customer experience resulting in complete customer satisfaction while meeting guidelines. This position assures that store achieves sales and our customer service standards. The Store Manager strives to create an inspirational, fun, and productive culture.

The role comes with a salary OTE circa of €60k per annum.

Responsibilities and Duties:

Create an engaging, positive working environment and strong selling culture
Demonstrate the Company’s Values in the performance of all job functions
Drive sales and increasing overall store performance by building and maintaining a high-performing sales team
Providing overall engagement leadership by acting as a coach and mentor for the stores' sales team
Ensuring that your store represents our brand and your skills to your customers and the community at large by creating and maintaining a store that supports our excellent customer shopping experience
Effectively interacting in person and on the telephone with customers and various departments in the resolution of sales orders and customer situations
Training and updating Sales Advisors on all products, store policies, and analyzing daily business to ensure efficient operations
Working with company’s senior leadership team to meet or exceed established sales volume goals.
Work closely with Human Resources and senior leadership to address and resolve employee issues.
Manage staff rostering to match staffing level requirements
Responds in a professional and courteous manner to escalated customer service inquiries, requests or complaints to reach an effective resolution
Create and maintain the visual presentation of the store by coordinating furniture and accessory placement in accordance with our standards, organize and implement floor moves

Qualifications and skills:

3+ years of experience in furniture retail sales in a commission-driven environment is beneficial but not essential
A minimum of 2 years’ prior experience managing a professional sales team in a furniture retail environment is beneficial but not essential
Previous store opening experience would be beneficial.
A competitive spirit and drive to succeed
The ability and willingness to work a flexible retail schedule which includes week days, and weekends, and bank holidays is required
Outstanding oral and written communication skills
Proven ability to close performance gaps
Strong IT skills – comfortable in a technology-driven business, strong skills in Excel

Why Join the Murphy Home Team?

Established Legacy: With 50 years in business, we are a well-established company with a strong reputation.
Generous staff discounts
Pension scheme
Bonus Scheme
Educational Support Scheme / Career Development Opportunities
Employee Assistance: Access our free Employee Assistance Programme for support when you need it.
Our wellbeing initiatives like our Bike to work scheme
Career Development Opportunities

Store Manager - New Ross, Co. Wexford

Benefits

Job Description