At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.

At Brown Brothers Harriman, we believe no job is too big or small for any of us to handle if it helps our clients. We value passionate, committed people who enjoy collaborating with others to find new solutions to complex business challenges. We are looking for the type of person who speaks their mind, truly listens and steps outside their role to add value wherever they can. Someone who is driven to get things done and views obstacles as an exciting challenge that demands a creative solution. Above all, we seek someone who takes great pride in their work and is inspired and motivated by their role in protecting and enhancing our client’s financial well-being.

If you are looking for an entrepreneurial environment where you can learn and thrive, Brown Brothers Harriman is the right place for you.

Join us as Expense Administration Team Leader

The Expense Administration Team Leader is a client facing oversight role attending client calls on a weekly, monthly basis with Due Diligence in person meetings on an adhoc and annual basis. The Expense Administration Team Leader oversees a staff of Expense Administration Supervisor and Senior responsible for the daily and ongoing execution of Expense Administration including client query resolution, the oversight of administration of invoices, expense related forecasts and budgets, accrual calculations, periodic reporting, process maintenance and improvements, and implementing new client directed and BBH directed initiatives. The position provides support to the Expense Administration Manager while also providing leadership and guidance to the Expense Administration Supervisors.

The position also oversees service delivery to assigned client groups and is also responsible for systems enhancements as they relate to Expense Administration and the development of the group as a whole.

Responsibilities:

Assists in the evaluation and development of enhancements to BBH systems for control, processing and reporting purposes as dictated by client or internal initiatives.
Identifies, assigns, manages and reports on special projects and initiatives.
Continually meets with direct reports to review current processes and the strengths and weaknesses of those processes; responds appropriately with modifications, maintenance or new implementations.
Oversees planning, coordination, preparation and reviews of all expense budgeting processes, expense structure implementations, pro forma requests, system implementations and internal and client initiatives.
Allocates client related services appropriately to each Expense Administration Supervisor and associated team.
Participates in development of team metrics and monitors ongoing productivity and volume measures for all processes at a detailed and aggregated level for all internal and client-based activities.
Stays ahead of industry issues, regulatory changes, and best practices for all Expense Administration practices and effectively communicate these internally and externally where required.
Communicates to and trains staff on applicable laws and regulations as they pertain to the mutual fund and investment services industry.
Communicates appropriately with Senior Managers and internal contacts with respect to all timetables, workflows and other relevant administrative matters.
Maintains a leadership role by developing internal relationships with key players in other departments to accomplish goals and resolve issues.
Provides ongoing feedback and coaching to staff to improve individual and team performance.
Works with Manager to monitor performance issues and the disciplinary process for employees failing to meet team expectations.
Completes and oversees the completion of the BBH annual and mid-year performance review process.
Participates in selecting and hiring new staff members.
Provides oversight of client service delivery.
Serves as a key point of escalation of contact for client contacts.
Participates in client visits to ensure client satisfaction and communicate product related information.

Qualifications:

BS/BA degree and/or equivalent work experience.
Extensive industry experience including 5+ years of financial experience.
Prior supervisory or management experience.
Highly organized and detail oriented.
Entrepreneurial and self-motivated; capable of monitoring and completing competing tasks and projects.
Strong verbal and written communication and interpersonal skills.

What We Offer:

A collaborative environment that enables you to step outside your role to add value wherever you can
Direct access to clients, information and experts across all business areas around the world
Opportunities to grow your expertise, take on new challenges, and reinvent yourself—without leaving the firm
A culture of inclusion that values each employee’s unique perspective
High-quality benefits program emphasizing good health, financial security, and peace of mind
Rewarding work with the flexibility to enjoy personal and family experiences at every career stage
Volunteer opportunities to give back to your community and help transform the lives of others

We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn’t followed a traditional path, includes alternative experiences, or doesn’t meet every qualification or skill listed in the job description, please do go ahead and apply.

About BBH:

Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us.

We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development—so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice—creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another.

We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often—pushing the boundaries of innovation. As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.

Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially.

Expense Admin Team Leader

Benefits

Job Description