Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

See Yourself at Twilio

Join the team as Twilio’s next Senior Talent Acquisition Data Reporting Analyst.

About the Job
Twilio seeks a data-driven TA Data Reporting Analyst to empower our Talent Acquisition and People teams by analyzing key data, building custom reports, and translating complex insights, and stories into business impact. You’ll partner extensively with Talent Acquisition, People Insights, Workforce Planning, and leaders across the business to optimize recruiting effectiveness, enable hiring quality talent and guide strategic talent intelligence. Your expertise will enable informed decisions and operational excellence through compelling storytelling, robust data governance, enable data literacy and deliver advanced analytics.

Responsibilities

In this role, you’ll:

Build and evolve the Recruiting Data Strategy, designing metrics, requirements, and definitions in partnership with key stakeholders.
Partner with People Insights, WFP, Finance, and Talent leaders to deliver and maintain actionable analytics, dashboards, and solutions that enhance recruiting capacity and effectiveness.
Perform advanced data analysis using available dashboards and tools to extract insights, preparing memos and presentations that empower business and talent decision-making.
Develop a reliable Headcount (HC) Plan to support capacity planning and resourcing. This HC Plan should proactively contribute to our talent strategy by ensuring that the organization is well-prepared for future staffing needs and can effectively align talent acquisition efforts with business goals
Build custom reports and conduct ad hoc data blending to reveal recruiting trends, measure program effectiveness and ROI, and support operational excellence.
Develop, document, and implement system audits to ensure global data accuracy, and drive process improvements including automation opportunities.
Act as a bridge between business and technical teams, gathering requirements to enhance data tooling and the user experience.
Work with internal teams to identify opportunities for improved data processes, reporting automation, and better program outcomes.
Oversee Candidate data governance by implementing policies, audits, and controls for data quality, compliance, and privacy.
Continuously adopt and enable new analytics tools and methodologies to work with internal teams to identify opportunities for improved data processes, reporting automation, and better program outcomes.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

2+ years of experience working in recruiting and recruiting leadership across various contexts (e.g., Technology, Executive Search, Global recruiting teams).
8+ years of industry experience, managing, designing and delivering world-class data, insights and technology solutions in the HR domain.
Proficiency in SQL for data querying, reporting and analyzing data
Strong understanding of the talent data landscape, the functions and processes that produce this data, including existing challenges and best practice.
Expertise in analyzing, interpreting and utilizing people-related data.
Strong analytical skills and experience with multiple data analysis and visualization tools, including AI-powered analytics platforms (i.e. visier).
Demonstrated ability to craft clear, compelling data stories, present insights effectively to a wide variety of audiences, and translate complex analyses into actionable recommendations.
Proven stakeholder management skills, with a track record of collaboration and influence across technical and non-technical teams.

Desired:

Experience developing and implementing talent acquisition data strategies and roadmaps in a global or technology-driven organization.
Familiarity with workforce planning, Capacity planning, headcount planning, operational and data transformations
Experience with business intelligence (BI) tools such as Tableau, Visier, and/or expertise with platforms like Visier or Eightfold.
Demonstrated success creating enablement documentation and facilitating end-user adoption of analytics tools.

Location

This role will be remote, and based in Ireland.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Talent Acquisition Data Reporting Analyst

Benefits

Job Description