Job Title:

ixSuite Product Leader

Job Description

We're Concentrix. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

Your Impact: At Concentrix, your success will be the driving force behind our organization's growth and a key player in the organizations key strategic objective. We are seeking individuals who excel in partner and client engagement and can transform how businesses operate in today's dynamic environment. Your contributions will deliver unmatched value, impressive ROI, and exceptional client experiences.

In this critical role, reporting to the ixSuite Product Leader you will build and manage a robust sales pipeline, focused on driving adoption of Concentrix’s iXSuite products. Growing revenue, product & services adoption, and market presence for Concentrix within the EMEA market.

Your business acumen will enable you to effectively engage with new sales opportunities and manage relationships with clients at the CXO/VP level, particularly in partnership with our Service Line Leaders and our strategic partners.

We seek a professional who can think strategically and analytically around CX technology and the role AI, GenAI and Agentics will play in an modern CX strategy. An all-rounder with business, product, and technology expertise, and who can craft compelling value propositions that resonate with both customers and partners. Your ability to work cross-functionally to build consensus will be key to your success.

What you will do in this role

In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.

· Drive ixSuite related business planning and help achieve achieve/exceed annual sales targets through new client wins and organic account growth

· Work closely with ixSuite Product leadership (US) to ensure EMEA compliance and suitability and market fit is considered

· Engage with Concentrix EMEA account teams to identify priority target accounts. You’ll lead proposition design and direct selling motions – including product demos.

· Methodically manage accurate tracking/reporting of leads, sales pipeline and alliance related goals and objectives

· Work with cross-functional teams to develop business strategies for lead generation and marketing opportunities

· Support sales enablement activity and training sessions

Measures of success

· Accelerate revenue and market presence: Spearhead initiatives to significantly increase revenue, pipeline and expand market share for Concentrix.

· Achieve Sales Excellence: Consistently meet or surpass both quarterly and annual revenue/pipeline targets, demonstrating outstanding sales performance.

· Craft compelling value propositions that distinctly set Concentrix apart from the competition, highlighting our unique advantages and compelling offerings in the marketplace.

· Engage in Industry Events: Actively participate in essential industry events to expand networks and seize new opportunities.

· Strategically implement sales plans: Formulate and execute targeted vertical/ sector sales strategies to drive business growth and enhance market reach.

· Nurture a thriving pipeline: Sustain, expand and help to grow a robust pipeline that supports continual growth and opportunity.

· Lead contract negotiations: Oversee and manage contract negotiations in conjunction with internal stakeholders, ensuring favorable outcomes for all parties.

· Build enduring client and partner relationships: Foster and maintain long-term strategic relationships with key accounts, prioritizing mutual success and growth.

· Travel requirements: Prepare for moderate travel to support your role and initiatives.

Your qualifications

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.

Concentrix is a great match if you have:

· Proactive and driven: Highly motivated self-starter who thrives in a dynamic, fast-paced team setting. SaaS start-up/ scale-up experience would be advantageous.

· Results-Oriented: Possess a relentless drive to achieve and surpass objectives.

· Extensive sales expertise in technology-related sales (preferably SaaS products), solutions and/or architecting.

· Industry background: Prior involvement in the Software/Infrastructure/Platform/Contact Center environments (SaaS, IaaS, PaaS, CCaaS) is advantageous.

· Prioritized experience: CX Tech (RPA, CCaaS, Conversational AI)

· Exceptional communication skills: Excel in delivering presentations and engaging with executive-level stakeholders.

· Negotiation expertise: Outstanding ability to negotiate favorable terms and build beneficial relationships.

· Consultative selling proficiency: Skilled in applying consultative selling techniques to understand and address client needs.

· Collaboration and influence: Ability to collaborate effectively and influence outcomes in a “win as a team” environment.

Power the best version of you!

At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

Concentrix is an equal opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

Location:

UK, Work at Home, GB

Language Requirements:

English (Required)

Time Type:

Full time