Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in the Client Solutions team to partner with the Business to provide a comprehensive view of our products.

Job Summary:

As a Solutions Manager within the Client Solution team at J.P. Morgan, you will play a critical role in ensuring that deals are executed and onboarded efficiently and on time to maximize revenue opportunities. You will proactively and positively promote and manage the implementation of new business into J.P. Morgan. You will be responsible for Project Managing new and incremental deals, will gain an exposure to the many products that JPM offer, and will be encouraged to identify opportunities for continual improvements within client onboarding and promote these forward.

Job responsibilities:

Provide ‘Best in Class’ Implementation client experience
Take responsibility for the implementation of deals, from start to completion
Deliver Project management of virtual teams comprised of representatives from various organizational disciplines (e.g. Sales, Product, Operations, Technology)
Act as the face to the client, agreeing structure, requirements and operating models, meeting on a regular basis and providing updates and handling client concerns.
Partner with the sales and account management teams to provide support and consultancy during the sales process, including support for RFPs and performing at client pitches, where required.
Communicate clearly and effectively with Senior Sponsors and other key Stakeholders
Manage the project progress by use of project plans, issues logs and status reports
Identify and manage the escalation and resolution of issues and risks, sustaining project direction
Ensure new business transitions seamlessly into BAU with zero issues
Identify process improvements with subsequent ownership of improvement execution
Ensure product and regulatory knowledge is current.

Required qualifications, capabilities, and skills:

Self-starter with the ability to work in a pressurized environment
Highly structured and methodical in execution
Clear, articulate and concise verbal and written communication
Ability to multi-task and prioritize workloads, strong time-management skills
Ability to understand and resolve or escalate issues quickly
Good knowledge of Microsoft Office Applications.

Preferred qualifications, capabilities, and skills:

Proven and demonstrable track record in Project Management, including management of virtual teams and complex projects
Proven track record in client facing roles
Knowledge of Securities Services Products

Security Services - Client Solutions Associate

Job Description