This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Strategic Enterprise Success Manager in Ireland.

This role offers the opportunity to work closely with high-value enterprise clients, driving long-term success through strategic guidance and data-driven insights. You will manage a portfolio of key accounts, ensuring strong adoption, retention, and expansion across advanced digital solutions. Acting as a trusted advisor, you will engage with both operational teams and executive stakeholders to align business goals with measurable outcomes. The position combines customer success, consulting, and commercial strategy within a fast-evolving technology landscape. You’ll collaborate cross-functionally to deliver impactful results and unlock new growth opportunities. This is an ideal role for someone who thrives in a client-facing, strategic environment and is passionate about digital transformation and innovation.

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Accountabilities:

Manage a portfolio of enterprise clients, overseeing the full customer lifecycle from onboarding to renewal and expansion
Build and maintain strong relationships with stakeholders at all levels, including executive leadership
Develop and execute data-driven success plans aligned with customer business objectives
Drive product adoption and value realization through tailored strategies and ongoing engagement
Identify and lead upsell and cross-sell opportunities in collaboration with sales teams
Monitor account health using performance data and proactively address risks or opportunities
Collaborate with internal teams (onboarding, services, partnerships, and support) to deliver seamless customer experiences
Stay informed on industry trends, analytics, and AI innovations to provide strategic guidance to clients
Contribute to continuous improvement of customer success processes and tools

Requirements:

5+ years of experience in enterprise customer success, account management, or consulting roles
Proven ability to manage and grow relationships with large, complex accounts
Strong communication and presentation skills, with experience engaging C-level stakeholders
Fluency in French and English; additional European languages are a plus
Solid understanding of digital analytics, product analytics, and data-driven decision-making
Familiarity with modern data ecosystems, including data warehouses and AI-driven tools
Experience collaborating with sales teams to drive revenue growth and account expansion
Analytical mindset with the ability to translate data into actionable insights
Passion for technology, SaaS solutions, and customer-centric strategies

Benefits:

Competitive compensation package with performance-based incentives
Flexible work arrangements, including remote and hybrid options
Generous paid time off and work-life balance initiatives
Stock options to share in company success
Learning and development opportunities, including mentorship and career growth programs
Lifestyle allowances and employee well-being initiatives
Regular team events, global meetups, and collaborative experiences
Inclusive and supportive workplace culture with employee resource groups

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How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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Strategic Enterprise Success Manager

Benefits

Job Description