Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

In this role, you will be a highly visible and independent thought leader and operator playing a key role in scaling the Sales Strategy & Ops team. You will work on topics that range from groundbreaking sales strategy to the nuts and bolts of sales operations. You will do this through a combination of analytical insight, strong business acumen, and robust cross-functional partnerships with leaders in Sales, Marketing, Finance, HR, etc. You will work closely with EMEA Sales Leadership to set sales strategy and medium and long term goals for the Enterprise EMEA business. You will then lead the execution of many of these initiatives, supporting them with ad hoc reporting and analysis along the way.

This position is an individual contributor role reporting to the Senior Director, EMEA Sales Strategy & Operations.

Responsibility

Be the business Partner for the VP of DACH Sales and AVP of Sales Development to drive growth in the region
Define and drive cross-functional strategic projects focused on improving our go-to-market (GTM) engine
Bring thought leadership and strategic thinking to projects ranging from go-to-market design to internal operations
Optimize GTM strategy including core sales processes, productivity drivers, infrastructure and regional performance
Lead projects end-to-end, ensuring cross-team collaboration
Develop models to predict business performance, support long-range planning, and identify opportunities for improvements
Design reporting cadence, governance, and data strategy for the EMEA sales organization
Develop and deliver presentations to senior leaders and executives
Develop and track KPIs at global and regional levels
Define systems, tools, and business requirements for varied Field Sales programs
Operate with a high degree of autonomy
Assist with ad hoc requests and projects from the sales organization

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

BS/BA degree or equivalent in work experience
8+ years of top-notch experience in a Sales Strategy Operations role
Experience with Salesforce.com, PowerPoint and Excel
Experience with data visualization tools e.g. Tableau
Experience using professional concepts and company objectives to resolve complex issues in creative and effective ways
Experience working on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors

Preferred

Experience working closely with senior sales leaders, prior exposure to high-growth work environments
Strong understanding of SaaS business models and Commercial go-to-market principles are all highly desirable
Comfortable and flexible working in a fast-paced environment
High degree of intellectual curiosity and self confidence
Well-developed ability to bring structured thinking into highly ambiguous and open-ended problem situations, then drive to consensus

Life at Docusign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

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EMEA Sales Strategy & Operations Manager

Job Description