Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

About the role

Ireland’s essential water and industrial infrastructure rely on the expertise and responsiveness of Sulzer’s service teams. As our Irish business continues to grow, we’re strengthening our technical capability with a dedicated Technical Support Engineer—a role that sits at the centre of troubleshooting, problem‑solving, and keeping critical assets operational. This is your opportunity to become the go‑to technical expert supporting frontline service engineers, customers, and internal teams.

Based in either Dublin or Wexford, you will be the primary point for technical escalation, helping diagnose complex equipment issues, guiding field engineers, and ensuring our customers receive accurate and timely technical responses. With a planned retirement of a senior engineer and increasing service demands, this role is essential to maintaining our technical depth, reducing downtime, and supporting reliable service delivery across Ireland.

Key Duties

Act as the central technical contact for troubleshooting and fault diagnosis
Provide specialist support to service engineers, customers, and internal teams
Analyse issues, recommend corrective actions, and ensure timely resolutions
Support and maintain service response obligations
Capture, retain, and share technical knowledge across the service organisation
Escalate complex issues appropriately and liaise with relevant technical experts
Assist in protecting service continuity during periods of increased workload
Contribute to operational reliability and overall service performance

What We’re Looking For

We’re seeking someone with a strong technical foundation and a passion for solving complex problems. You’ll be a natural communicator, calm under pressure, and comfortable acting as the technical anchor for others.

You should bring:

Experience with mechanical, electrical, or rotating equipment (pumps desirable)
Strong diagnostic and analytical skills
Background in industrial maintenance, service engineering, or similar environment
Ability to interpret technical data, fault patterns, and equipment behaviour
Confidence supporting internal and external stakeholders
A proactive approach to knowledge sharing and continuous improvement

What we offer you

As part of a global engineering group with over 160 locations worldwide and a multi‑billion‑franc annual turnover, you’ll have the opportunity to grow, innovate, and shape your career within a truly international organisation.

Competitive salary
Flexible working with defined core hours
Generous annual leave allowance
Strong pension scheme
Free on‑site parking and EV charging
Subsidised on‑site canteen
Enhanced family‑friendly leave policies
Access to structured learning and development pathways
Genuine opportunities for global mobility and long‑term progression

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.

We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.

Technical Support Engineer

Benefits

Job Description