If you enjoy working directly with customers, supporting clinical care, and being part of a service that genuinely changes lives- this Hearing Wellness Advisor role offers a rewarding entry point into a long-term audiology career.

You’ll play a key role in supporting customers throughout their hearing journey, while building the experience, skills, and qualifications needed to progress into clinical audiology- backed by the scale, stability, and investment of Boots Hearingcare.

This is a hands-on, customer-facing role with real responsibility, structured development, and a clear future pathway.

The clinic environment

You’ll work within a modern clinic, supporting both customers and Audiologists in delivering outstanding hearing care.

The environment includes:

Access to the latest hearing technology and hearing aid solutions
Structured diaries and appointment-based services
Strong clinical and operational support
Clear processes and high standards of care

The role

As a Hearing Wellness Advisor, you’ll:

Be the first point of contact for customers, providing a warm and professional welcome
Carry out hearing screenings and pre-clinic checks
Support hearing aid maintenance, aftercare, and troubleshooting
Assist Audiologists with clinic flow and customer preparation
Confidently discuss hearing health, ear care products, and next steps with customers
Manage administration, appointments, and customer records accurately
Play an active role in delivering a high-quality, customer-centric service

You’ll be trusted with responsibility and supported to grow your capability over time.

Training & career progression

From day one, you’ll receive structured training to build confidence and clinical understanding, including sessions at our Boots Hearingcare Academy in Llandudno. Training is delivered over several months, with all accommodation and expenses covered, and is supported by hands-on experience in store.

Career pathway

This role offers a clear progression route: Hearing Wellness Advisor → QHAD → Audiologist

With strong performance, you can progress onto our fully funded Qualification in Hearing Aid Dispensing (QHAD) programme, leading to a qualified Hearing Aid Audiologist role.

Entry requirements:

GCSEs (or equivalent) Grade C / 5 or above in Maths, English, and Science
Strong performance and customer focus
Ability to balance academic study with clinical practice

What’s in it for you

Salary: €27,752 per annum
Monthly bonus scheme
Boots Discount Card
Free hearing aids (if required as an employee)
Free flu vaccination (discounted for family members)
Pension scheme (including salary sacrifice)
Life assurance
Flexible Benefits Box – tailor your package
Telus wellbeing support – confidential support inside and outside work
25 days annual leave, increasing to 30 with service, plus bank holidays
Long service awards recognising your contribution

What we’re looking for

A strong customer-service background (healthcare or retail ideal)
Confidence working with customers in a consultative environment
Excellent communication and organisational skills
Strong attention to detail and administration skills
A genuine interest in hearing health and progression into audiology
GCSEs (or equivalent) in Maths, English, and Science to support future QHAD entry

We care. We drive innovation. We strive for excellence. We build the best team.

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Hearing Wellness Advisor- Cork

Benefits

Job Description