About NVD

A family-owned business, established in 1980, NVD was set up to assist vehicle manufacturers in the timely and incident free distribution of their products. We’ve established ourselves as a one stop shop providing the three main pillars of outbound logistics, including transporting, storing and enhancing our customers’ vehicles, prior to delivery to their end location. Since 1980 NVD has been at the forefront of pioneering the digitisation of the FVL industry. As early adopters of emerging technology we have been able to introduce huge efficiencies saving time and money for our customers. Our unwavering commitment to progress and continual service improvement remains at the heart of our business today.

Pay & Benefits

Pension Scheme
Staff Purchase Schemes: Tyres
Annual leave purchase scheme
Employee Assistance Programme
Discounted Gym Membership
Bike to Work

Key Responsibilities

Managing day-to-day account activities and building strong client relationships.
Leading account reviews, meetings, and reporting cycles.
Proactively identifying opportunities to improve workflows, efficiency, and client satisfaction.
Acting as the voice of the customer, liaising with internal teams across logistics, storage, and enhancement services.
Supporting account growth and retention through excellent service delivery.
Using ERP, CRM (Salesforce), and project management tools to manage client activity.
Representing NVD on client site visits and industry engagements.

Qualifications & Experience

Bachelor’s degree in Business, Sales, or related discipline.
Proven experience in account management, customer success, or key client service.
Strong communication, negotiation, and relationship-building skills.
Commercial awareness and ability to think strategically.
Confidence working with ERP/CRM systems (Salesforce experience an advantage).
Knowledge of the automotive or logistics industry is highly desirable.
Full clean driver’s licence (Class B).

Equal Opportunities Statement

National Vehicle Distribution is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We value openness, innovation, customer focus, and operational excellence. Our organisation actively promotes equality and prohibits discrimination based on gender, marital/civil status, family status, age, disability, sexual orientation, race, religion, or membership of the Traveller community, in accordance with Irish and UK equality legislation. We encourage applications from all qualified individuals and are dedicated to creating an environment where everyone can thrive and contribute to our shared success.

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Account Manager (Customer Operations Team)

Benefits

Job Description