Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.

We are seeking a dynamic and experienced People Experience & Services Operations Manager to lead and develop a global team of high performing generalists. The ideal candidate has a passion for delivering an exceptional employee experience, excels at collaboration, and exhibits a growth mindset.

Key Responsibilities:

Execute global, high-quality, accurate, and efficient People & Culture services in compliance with policies and procedures and within defined service level agreements
Develops and manages operational initiatives with measurable outcomes
Simplify, standardize, optimize and scale processes in close partnership with Total Rewards, Talent Acquisition, Talent Management, Business & People Partners, IT, and HR Technology
Establish credibility, forging strong partnerships to drive organizational change
Ensure effective communication of critical program and operational issues among all stakeholders
Drive efficiencies and continuous improvements in service delivery for a cross-functional People & Culture (P&C) team using interaction and feedback
Monitors and reviews procedures, guidelines, and documentation in line with current legislation and best practice
Ensure knowledge base readiness and maintenance to enhance employee and manager self-service
Manage and develop a group of regional leads based in AMR, EMEA & APJ and drive team performance with clear objectives & performance expectations aligned with organizational strategy and goals, ensuring progress is celebrated
Participate in ad hoc projects, user testing, and data validation for system enhancements

Qualifications:

A passion for delivering exceptional employee experiences in a global environment
Strong understanding of P&C policies, procedures, and best practices
Demonstrated creativity, flexibility, tenacity and innate curiosity
Critical thinking and problem solving skills
Ability to handle and make decisions about sensitive matters with integrity and utmost confidentiality
Proven track record of driving efficiencies and continuous improvements in P&C processes
Takes initiative
Excellent communication, interpersonal, and leadership skills
Ability to work effectively in a fast-paced, dynamic environment
Bachelor's degree in Human Resources, Business Administration, or related field (or equivalent work experience)
5+ years of experience in HR leadership and team management

Role will be based out of the office in Cork, Ireland

This is an exciting opportunity for a motivated and results-driven individual to lead and develop a high-performing team and drive continuous improvements in HR service delivery. If you are passionate about creating an excellent Employee Experience and have a strong focus on driving process improvements, we would love to hear from you.

Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.

Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don’t meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!

We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can’t wait to tell you more about them being that there are too many to list here and they vary based on location.

All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at +1-510-713-4866 for assistance and we will get back to you as soon as possible.

Global People & Culture Operations Manager

Job Description