POS-24138

As the Business Development Representative (BDR) Manager, you will be responsible for managing the BDR team as well as growing demand through support of the HubSpot sales organisation. This person will also play a critical role in the alignment between sales and marketing. The BDR organisation is responsible for building the pipeline required to drive ~20% of HubSpot’s new business.

You will be responsible for the training, coaching, and managing of new and established BDRs in a very dynamic and rapidly changing environment. In this role, you will be working closely with sales and marketing leadership to execute our inbound sales process, properly forecast your SLAs around prospect response and engagement, help better optimize our pipeline generation methodologies, improve the prospect experience, uncover strategies to coach and develop, and create scalable ways to drive team success.

You will work closely with the executive management team, sales teams, sales training team, recruiting team, marketing team, and product team on tasks that help move larger company initiatives forward and drive overall business success. This will likely include cross collaboration and feedback on items each group is working on.

As a data-driven organisation, you will be required to use a variety of measurement tools including HubSpot dashboards and reports, scorecards, and surveys to gauge the effectiveness of your work within your team.

In this role you will:

Lead by example by demonstrating HubSpot’s core values (HEART) and inspiring a culture of top performing team players
Manage day to day leads, activities and tasks for BDRs
Manage the entire pipeline generation process for BDRs
Display an ability to build confidence and trust with direct reports as well as provide developmental feedback for continuous improvement
Develop the sales skill set strategy and map out promotional path planning for BDR program
Maintain headcount via recruiting, selecting, and training new talent for your team as needed
Conduct effective one on one coaching sessions
Maintain a high level of team morale and motivation
Collaborate cross-functionally within the organisation to move projects forward
Foster open and effective communication between the multiple roles within your team structure
Work to develop additional sales and inbound marketing training and learning programs that address the needs of the entire sales organisation
Maintain professional and technical knowledge of the Inbound process and HubSpot

What you need to have to qualify:

3+ years of experience of quota carrying experience, previous management experience a plus but not required, SaaS environment preferred
Prior experience in a high volume prospecting role comparable to HubSpot's BDR position
Experience coaching, leading and running a consultative sales process
Superior coaching skills around sales opportunities
Detail oriented and possess the ability to manage multiple objectives simultaneously
Strong analytic skills to identify team, sales, and program trends and results
You are versed in sales training and coaching methodologies
You are versed in inbound marketing methodologies
You have experience with and/or have coached to a variety of sales models/methodologies/processes
You have a good understanding of how technology works from a conceptual standpoint and can effectively and succinctly teach technical information to a non-technical audience
You love training and coaching. You are excited to make your team more successful and effective.
You can adapt easily to a rapidly-changing environment
You have the ability to build relationships and command credibility with internal stakeholders

Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. HubSpot is a place where everyone can grow. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.

About HubSpot

HubSpot helps millions of organisations grow better, and we’d love to grow better with you. Our business builds the software and systems that power the world’s small to medium-sized businesses. Our company culture builds connections, careers, and employee growth. How? By creating a workplace that values flexibility, autonomy, and transparency. If that sounds like something you’d like to be part of, we’d love to hear from you.

You can find out more about our company culture in the HubSpot Culture Code, which has more than 4M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every HubSpotter globally who has helped build our remarkable culture, HubSpot has been named a top workplace by Glassdoor, Fortune, Entrepreneur, and more.

HubSpot was founded in 2006. We’re headquartered in Cambridge, Massachusetts (USA), and we have offices in Dublin (Ireland), Sydney (Australia), Portsmouth (New Hampshire USA), Singapore, Tokyo (Japan), Berlin (Germany), Paris (France), and Bogotá (Colombia).

By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organisation planning, and related purposes. HubSpot's Recruiting Privacy Notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over HubSpot’s use of your personal information.

We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form.

At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.

India Applicants: link to HubSpot India's equal opportunity policy here.

About HubSpot

HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers.

At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.

We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.

Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.

Explore more:

HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found here. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. We may use CLEAR ID Verification during the hiring process to confirm your identity and help maintain a safe, secure, and trusted experience for all candidates. Refer to HubSpot's Recruiting Privacy Notice for details on data processing and your rights.

BDR Manager

Job Description