Building the Future of Crypto

Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.

What makes us different?

Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.

Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here.

As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures.

Become a Krakenite and build the future of crypto!

Proof of work

The team

We are seeking a highly analytical and detail-oriented Risk Program Manager to join our growing Risk Management team. In this role, you will support and act as program across three risk work streams:

Global Insurance: Responsible for the design and oversight of the enterprise-wide strategy for managing Kraken's commercial insurance management.
Global Internal Fraud: Responsible for the design and oversee the enterprise-wide strategy for managing internal fraud risk, including risk assessments, control enhancements, and employee awareness
Global Escheatment: Responsible for ensuring timely and accurate reporting and remittance of unclaimed property across all U.S. states and applicable jurisdictions, while also driving process improvements and risk mitigation in line with regulatory requirements

You will work closely with Information Security, IT, Compliance, Finance and Internal Audit to strengthen our technology risk posture and ensure alignment with regulatory requirements, industry best practices, and enterprise risk appetite.

The opportunity

Lead the development and execution of a commercial insurance program
Negotiating commercial insurance policies with brokers ensuring adequate coverage whilst mitigating applicable risks
Lead the development and execution of the internal fraud risk management program, covering both operational and cyber-enabled fraud scenarios
Conduct regular internal fraud risk assessments across departments and business units; identify high-risk roles, processes, and control gaps
Implement and monitor fraud prevention controls, including access controls, segregation of duties, transaction monitoring, and whistleblower mechanisms
Investigate allegations of internal fraud, coordinate evidence collection, and manage case documentation in partnership with Legal, HR, and Internal Audit
Provide reporting for executive management, Audit Committees, and regulators on internal fraud trends, incidents, and remediation
Lead or support training programs to promote employee awareness of internal fraud risks and reporting obligations
Maintain incident logs, case management systems, and support regulatory inquiries or audit exams
Lead and manage the end-to-end escheatment process for unclaimed digital and fiat balances across 50 U.S. states, DC, Puerto Rico, and other applicable jurisdictions
Coordinate due diligence notifications to users via automated email, in-app messaging, and physical mailings when required.
Partner with Legal and Compliance to interpret escheatment implications for crypto-native products (e.g., custodial vs. non-custodial wallets, DeFi exposure, tokenized funds).
Develop and maintain technical SOPs, system logic, and reconciliation protocols for identifying escheatable assets across complex data environments (on-chain and off-chain).
Collaborate with Engineering and Data teams to implement automated dormancy tracking, alerts, and audit logs.
Manage relationships with escheatment vendors (e.g., Sovos, Keane) and/or state administrators.
Prepare for and support state audits, VDAs, and regulatory inquiries related to unclaimed digital assets.
Demonstrated ability to translate regulatory requirements into scalable operational and technical processes.

Skills you should HODL

Bachelor's degree in Accounting, Finance, Legal Studies, Business Administration, or related field
5+ years of experience managing escheatment, unclaimed property, or regulatory reporting in a financial services, fintech, crypto, or large enterprise setting
Deep understanding of U.S. state escheatment laws and dormancy rules across property types
Experience with escheatment filings, due diligence mailings, and audit responses
Strong analytical skills and attention to detail; ability to reconcile large datasets and ensure accurate reporting
Excellent project management and cross-functional collaboration skills

Nice to haves

Experience managing escheatment for virtual currencies or digital assets
Familiarity with tools or platforms such as Sovos, Eagle TM, UPExchange, or customized escheatment engines
Working knowledge of SOX controls, SEC/GAAP requirements related to unclaimed property liabilities and fraud
Prior exposure to MTL compliance or state money transmitter licensing frameworks

#LI-Remote

This job is accepting ongoing applications and there is no application deadline.

Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.

We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto!

As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

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Risk Program Manager

Job Description