Overview

You will join Expleo’s high‑performing Business Analysis team and act as a senior BA providing expert guidance across Transfer Agency (TA) change initiatives. You will lead analysis for TA operational processes, client and investor servicing, digital transformation, regulatory change, and systems enhancements. This role is ideal for someone who has deep experience across TA operations and can translate complex business needs into actionable requirements and solutions.

Responsibilities

Business & Functional Analysis

Lead workshops with TA stakeholders to capture detailed business, functional, and non‑functional requirements, covering areas such as investor onboarding, AML/KYC, transaction processing, reconciliations, dealing workflows, and reporting.
Review and map end‑to‑end TA processes (trade capture, settlement, cash management, trailer fees, fund events) and identify optimisation opportunities.
Produce high‑quality BRDs, FRDs, user stories, and acceptance criteria aligned to TA systems and regulatory needs.
Conduct data analysis and modelling, including investor record structures, transaction lifecycle data, and TA system interfaces.

Project Delivery

Coordinate multiple phases of TA-related projects, such as new client onboarding, system migrations, regulatory initiatives (e.g., FATCA/CRS, MiFID, UCITS), or operational efficiency programmes.
Track activities against project plans and manage stakeholder engagement across TA operations, AML, fund accounting, compliance, and technology teams.
Support testing teams with traceability matrices, scenario design, and data validation for TA workflows and integrations.
Identify risks to successful delivery, especially in areas involving investor data, regulatory compliance, and legacy system dependencies.

Stakeholder & Client Engagement

Act as a senior advisor to client TA operations teams, providing guidance on best practices, process optimisation, and emerging technologies (e.g., workflow automation, digital onboarding).
Facilitate communication across business and IT teams, ensuring TA requirements are fully understood and implemented.
Mentor junior analysts and support capability building within the BA practice.

Qualifications

Relevant third level qualification or equivalent work experience

Desirable

Management qualification or relevant years of experience
Additional course or certification in Business Analysis

Essential skills

Excellent client-facing skills
People management skills - introducing and building ways in which people can learn from each other, encouraging mentoring and the transfer of knowledge by designing and delivering learning interventions
Team work and emotional intelligence
Good self-management – continuous performance is both a goal and a mind-set
Has an innovative approach – a bold thinker and doer, matching creativity with vigilance
High value on openness and transparency

Experience

Proven ability to analyse and enhance TA operational processes and understand regulatory obligations (AML/KYC, FATCA/CRS, MiFID).
Strong experience working within Transfer Agency functions, fund administration, investor services, or TA technology platforms.
Knowledge in business analysis methodologies and has awareness of new and emerging technologies and developments
Has good applications/technology knowledge, building on specialist domain knowledge
Proven ability in assuring project meets quality standards by providing guidance and developing procedures relating to product quality
Experience in applying problem-solving methodologies and tools to diagnose and solve operational problems
Experience in providing technical guidance to enable others and solving technical queries from junior colleagues
Highly proficient in MS Excel, PowerPoint and Word
Experience of using recommended project control solutions for planning, scheduling and tracking

Benefits

At Expleo, we are committed to providing a competitive salary and substantial benefits offering with unique wellbeing, financial and employee recognition programmes.

We pride ourselves on our diverse and inclusive culture and offer a variety of family friendly policies and enhanced leave to help you achieve a healthy work life balance.

By providing significant learning and development opportunities, we encourage individual growth and success throughout your career with us.

Collaborative working environment – we stand shoulder to shoulder with our clients and our peers through good times and challenges
We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects
Expleo Academy - enables you to acquire and develop the right skills by delivering a suite of accredited training courses
Competitive company benefits such as medical and dental insurance, pension, life assurance, employee wellbeing programme, sports and social events, birthday hampers and much more!
Always working as one team, our people are not afraid to think big and question the status quo.

“We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age”.

At Expleo, we understand that many people experience impostor syndrome throughout their lifetime, please do not let this discourage you from applying for this role. Our Talent Acquisition Team welcomes all CV’s and will consider your application in line with the values, requirements and role competencies.

Senior Business Analyst - Transfer Agency

Benefits

Job Description