Job Purpose Summary

The purpose of this role is to manage the end to end process of receiving software license quotes and renewals to our customers. The software support function is responsible for all new business quotes, Renewals and liasing with our internal Sales teams and vendors to ensure high standard of service for our Resellers. To manage various tasks and undertake various processes that ensure that the order processing and invoicing of our direct vendor orders

Role Responsibilities

Provide a weekly pipeline of forecasted closures on a per vendor basis
Continually develop your product and technical knowledge to industry standard including completing vendor specific accreditations
Liaise with vendors to ensure on time receipt of vendor renewal or licence fulfilments as per vendor schedule
Issue and proactively follow up renewals quotes adhering to CMS pricing guidelines and utilising the SAP/CRM systems
Handle emails from customers and internal stakeholders in relation to resolving any queries relating to renewal quotes & purchase orders.
Carryout various checks on submitted quotes to ensure required data is included
Manage the quote to PO process in SAP
Invoice orders upon receipt of Certs/PODS through MIGO
Handle any queries from vendors or account managers in relation to the quote to invoice cycle.

Additional Responsibilities

Ideal candidates for this role are efficient, adaptable and have strong administrative abilities
Ability to multi-task, while having high attention to detail
Ability to work as part of a team and on own initiative
Be proficient in Microsoft excel, office Word, Outlook
SAP experience an advantage
Excellent numerical reasoning ability
Excellent verbal and written communication skills
Strong organizational and interpersonal skills
Ability to work in a fast-paced environment and prioritise tasks accordingly
Flexible with time and adaptable to change
Strong communication skills to manage direct relationships with vendors and internal customers around query resolution and dispute management

Skills & Personal Attributes

Key Traits

CMS believes that a diverse and inclusive workforce enriches and is integral to the success of our company. We value diverse opinions and perspectives, and therefore welcome candidates from all backgrounds including but not limited to, ethnicity, gender, age, nationality, culture, religious beliefs, sexual orientation and neuro-diversity.

Purchasing and Renewals Sales Coordinator

Job Description