Receptionist – Oaklawns Veterinary Surgery, Carlow
Join our friendly and supportive team at Oaklawns Veterinary Surgery!

We are looking for a Veterinary Receptionist to join our team at Oaklawns Veterinary Surgery in Carlow. If you’re a friendly, organised, and reliable individual with a passion for customer service, this could be the perfect opportunity for you. We’re open to full-time or part-time applicants for this varied and fast-paced role.

About the Role:

As a Veterinary Receptionist, you will play a key role in ensuring the smooth running of the surgery. Your responsibilities will include:

*Managing busy phone lines and scheduling appointments efficiently.
*Handling email correspondence and client inquiries professionally.
*Processing payments and assisting with account and insurance queries.
*Managing stock levels and ensuring the surgery is clean, organised, and well-stocked.
*Providing administrative support to the team.
*Assisting clinical staff with non-clinical animal handling during consultations when necessary.

Key Skills & Experience:

*Previous reception or customer service experience (experience in a veterinary or medical setting is a bonus but not essential).
*Strong communication skills and a passion for delivering excellent client care.
*Excellent IT proficiency (Excel, Word, Outlook).
*Strong organisational skills and a proactive, detail-oriented attitude.
*Full training will be provided on-site, so this is a fantastic opportunity to build your skills and knowledge in a supportive environment.

Working Hours & Benefits:

Full-time role: 42 hours per week over 5 days (Tuesday to Saturday).
Shifts:
*Tuesday to Friday: Shift 1 – 8:30am to 6:00pm, or Shift 2 – 9:00am to 6:30pm.
*Saturday: 8:30am to 5:00pm.

*1 hour for lunch every day.
*No Sundays, Bank Holidays, or OOH work.
*TOIL (Time Off In Lieu) for overtime.
*Salary: Up to €14.15 per hour depending on experience.

About Oaklawns Veterinary Surgery:

Oaklawns Veterinary Surgery is a thriving, first-opinion mixed practice located just 5 minutes from Carlow town centre. Our practice is proud to be part of the local community and dedicated to providing high-quality care. We are growing, particularly on the small animal side, while still maintaining a varied mixed caseload.

You’ll be joining a close-knit, supportive team consisting of 5 veterinary surgeons, 3 veterinary nurses, and 3 support staff, all of whom work collaboratively to provide the best care for our clients and their pets.

Why Join Us?

A supportive and friendly working environment with a team that values collaboration, full training provided to ensure you thrive in your role, a healthy work-life balance with no Sundays or OOH work, competitive salary and opportunities to grow within the practice.

How to Apply:

If you are passionate about delivering excellent customer care and want to be part of a dedicated veterinary team, apply today.
Join Oaklawns Veterinary Surgery and make a difference in the lives of pets and their owners!

Benefits – subject to pro rata

We offer a competitive salary along with great benefits, including:

*Leave: Annual Leave, Birthday Leave, Paid Maternity, Paternity, Bereavement, and Sick Leave
*Wellbeing: Cycle to Work Scheme, EAP Access, Free Flu Jabs, Discounts (Retail & Virtual Gym), & Access to Company Programmes (LGBTQ+, Wellbeing, etc.)
*Career Development: Career Progression, Leadership Academy, Annual Pay Reviews
*Financial Support: Employer Pension Contributions, Discounted Staff Pet Veterinary Fees

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€0 - €14.15 an hour

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Veterinary Receptionist

Benefits

Job Description