Who are we?

At Newcode.ai, we're transforming how law firms and legal professionals harness AI for real-world impact. As part of our collaborative, high-growth team, you'll have the rare opportunity to work side-by-side with visionary founders at the bleeding edge of AI and legal innovation — shaping not just our product, but the future of legal work itself.

Note: We believe in being transparent about what it's like to work at Newcode. As a fast-growing startup, we're building and evolving every day. That means not every process, playbook, or framework is already in place, and priorities can shift quickly.

The people who thrive here are comfortable with ambiguity, take ownership, and don't wait for perfect direction. They are resourceful, proactive, and able to "figure it out"—solving problems, creating structure where needed, and helping build the company as they go. If you are good with this then, great! Keep reading to learn more.

Role Overview

As Head of Testing, you will own the vision, strategy, and execution of product testing across Newcode. You will develop the frameworks, processes, and standards needed to evaluate our AI-powered products, identify opportunities for improvement, and ensure we deliver reliable, high-quality solutions to our customers.

This role requires someone who understands both software testing and AI product evaluation — someone who can think critically about how AI systems should be tested, measured, and improved.

You will work closely with Engineering and Legal Engineering to establish a world-class testing function.

Responsibilities

Develop and execute Newcode’s overall testing strategy across AI-powered products
Create testing frameworks and methodologies for evaluating product functionality, usability, accuracy, reliability, and performance
Design and implement processes for testing AI outputs, including quality benchmarks, evaluation criteria, and success metrics
Build structured test plans, test cases, and documentation to support product releases
Identify gaps, risks, and improvement opportunities through rigorous product testing
Partner with Engineering team to improve product quality and development processes
Establish repeatable workflows for regression testing, user acceptance testing, and release validation
Analyze testing results and provide actionable insights to improve product performance
Develop best practices for AI evaluation, including assessing accuracy, consistency, hallucination risks, and edge cases
Help define quality standards as Newcode scales its products and customer base
Build and evolve the testing function, including future team growth and processes

Qualifications

5+ years of experience in software testing, quality assurance, product quality, or a related technical role
Proven experience testing AI-powered products, machine learning systems, or LLM-based applications
Strong understanding of AI evaluation methodologies and how to measure AI system performance
Experience designing testing frameworks and quality processes from the ground up
Ability to translate complex technical issues into clear insights and recommendations
Strong analytical and problem-solving skills with high attention to detail
Experience working cross-functionally with Engineering, Product, and Customer-facing teams
Comfortable operating in a fast-paced startup environment with changing priorities
Familiarity with automated testing frameworks and tooling
Excellent written and verbal communication skills
Experience building quality teams or functions within a growing organization

Nice to Have

Experience working with legal technology, enterprise software, or regulated industries
Experience evaluating LLM applications, AI agents, or generative AI workflows
Legal domain knowledge or experience working with legal professionals

Why You’ll Love Working with Us

Culture of trust and excellence: Be part of a team that values reliability, respect, and initiative, where everyone’s contribution matters and diversity drives creativity.
Collaborative environment: Work with talented, driven peers on bleeding-edge legal engineering solutions with real-world impact.
Growth and ownership: Shape your role as we grow. Take ownership and drive outcomes from the start of your journey.
Inclusive culture of excellence and trust: We reward initiative, respect, integrity, and teamwork, and are committed to building a global, inclusive team. Your drive, curiosity, and ideas matter more than your background

Ready to shape what’s next? Apply today and join us in building a smarter, more efficient world powered by AI.

Head of Testing (AI)

Job Description