Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

The Sales Development Manager is responsible for managing and coaching a team of Sales Development Reps, ensuring best in class execution of sales development programs. This role is tactically focused on the execution of programs aligned to the pipeline generation requirements of the Commercial Sales Organization in EMEA. Reporting to the Senior SDR Manager, EMEA, you will strive to enable your team in the execution of lead qualification activities. You will drive pipeline generation programs through collaboration with Marketing, Sales, Sales Operations and cross-functional teams. You are highly motivated and a people, operational and data oriented manager.

This position is a people manager role reporting to the Area Vice President, Sales Development.

Responsibility

Take ownership of the delivery of the pipeline requirements for the supported region, and demonstrate a set of demand generation activities to meet defined regional pipeline generation targets
Partner with the recruitment team to hire and onboard new talent for the sales team
Support and encourage the personal development plans for each team member
Drive structured and consistent mentorship to the team (MEDDPICC Sales Methodology)
Engage your sales development team in relevant demand generation actions through consistent communication and results analysis
Anticipate issues by reporting, data analysis and SFDC lead queue management
Promote the best use of demand generation tools within sales teams and sharing best practice between countries and teams [i.e. Outreach, Eloqua, SFDC]

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

BA/BS in a business or a technical related field of study from an accredited college or university
5+ years of related experience
Experience with Outreach, Salesforce.com, LinkedIn, and other sales productivity/effectiveness tools
Experience successfully mentoring and training new Sales or Sales Development Representatives
Fluency in English

Preferred

Excellent communication skills
Strong operational rigor and time management skills
Experience in change management
Consistent overachievement of quota
Ability to sell to C-suite and executive presence
Strategic account planning and execution skills
Strong technical, financial and business acumen
Commitment to long-term customer success
Excellent written, verbal, and presentation

Life at Docusign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

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Manager, Sales Development Representative

Job Description