Overview

Working on a We are looking for high-energy, motivated and creative-minded people who want to make lasting change for our clients. With the ability to use your creative thinking, you’ll support clients in adopting new ways of working, whether it’s process, technology or disruption-led.

Working with a combination of junior and senior change colleagues, you will lead in delivering a change management package or workstream, providing effective support to teams and guiding senior stakeholders. The delivery of a change management package and workstream is likely to include the development of change impact assessments, training needs analysis, communication strategies, and training design and delivery.

We are looking for someone with significant end to end supply chain experience in a retail environment.

Responsibilities

Be able to apply best-practice change management methodologies and manage junior team members to ensuring they build their knowledge and change capability
Facilitate scoping and business priority setting for complex changes, engaging senior stakeholders as required.
Complete stakeholder examination and develop communications plans.
Develop project plans using standard project management tools.
Demonstrate innovation in communications, utilising digital tools and techniques.
Conduct knowledge transfer and project post-mortem for lessons learned and improving best practices.
Support/lead in the design and delivery of training plans and strategy
Support the Expleo Change leadership, and lead in the development of change materials

Qualifications

Undergraduate Degree or equivalent work experience

Desirable:

Additional certification in Change Management (eg: APMG, Prosci/ADKAR)
Related Post-grad qualification
Experience in at least one of the following areas; project management, change management, communications, or training design and delivery.

Essential skills

Creativity – design and deliver engaging change management materials and interventions
Excellent client-facing skills – preferably senior management engagement
People management skills - introducing and building ways in which people can learn from each other, encouraging mentoring and the transfer of knowledge by designing and delivering learning interventions.
Teamwork and emotional intelligence
Good self-management – continuous performance is both a goal and a mind-set.
Has an innovative approach – a bold thinker and doer, matching creativity with vigilance.
High value on openness and transparency
End to end supply chain experience in a retail environment

Experience

8–10+ years in Change Management, Transformation, or Organisational Development in large, complex environments with proven exposure on supply chain projects in a retail environment.
Proven experience leading change for large-scale programmes or multiple concurrent initiatives in global/multi-country transformations within large organisations (20K+ employees)
Demonstrated ability to influence and partner with senior leaders (Director level or above)
Experience managing cross‑programme dependencies, cumulative impact, and risk mitigation
Deep knowledge of change management methodologies
Strong understanding of business process change, operating model shifts, and system implementation impacts
Experience leading readiness, adoption, and behaviour‑change initiatives
Experience and knowledge in project management methodologies and has awareness of new and emerging technologies and developments
Has good applications/technology knowledge, building on specialist domain knowledge. Has practical experience of and is proficient with project management tools and frameworks required to deliver.
Understanding of the project management lifecycle and experience with all stages of the product development lifecycle (concept to launch)
Experience in applying problem-solving methodologies and tools to diagnose and solve operational and interpersonal problems
Experience in providing technical guidance to enable others and solving technical queries from junior colleagues
Highly proficient in MS Excel, PowerPoint and Word
Knowledge of client/server architecture, object oriented design/development and package implementation
Experience using project management tools, tracking plans and actual statistics from inception through to implementation

Benefits

At Expleo, we are committed to providing a competitive salary and substantial benefits offering with unique wellbeing, financial and employee recognition programmes.

We pride ourselves on our diverse and inclusive culture and offer a variety of family friendly policies and enhanced leave to help you achieve a healthy work life balance.

By providing significant learning and development opportunities, we encourage individual growth and success throughout your career with us.

Collaborative working environment – we stand shoulder to shoulder with our clients and our peers through good times and challenges
We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects
Expleo Academy - enables you to acquire and develop the right skills by delivering a suite of accredited training courses
Competitive company benefits such as medical and dental insurance, pension, life assurance, employee wellbeing programme, sports and social events, birthday hampers and much more!
Always working as one team, our people are not afraid to think big and question the status quo.

“We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age”.

At Expleo, we understand that many people experience impostor syndrome throughout their lifetime, please do not let this discourage you from applying for this role. Our Talent Acquisition Team welcomes all CV’s and will consider your application in line with the values, requirements and role competencies.

Change Manager - Supply Chain (Retail)

Benefits

Job Description