Overview

Our stores are the life and soul of our business. They act as our main touch points with our ever
evolving consumer base.
As the world of retail evolves, we, as a business, believe that for all other parts of the chain to
work, our stores must set the tone of what our two brands are all about.
Irrespective of where our consumers eventually make a purchase, our stores, are always a window
to our great brands. As a result, our locations are paramount, first-class experience must be a
given and our in-store standards should never be questionable.
To deliver this, we strive to hire the individuals who live and breathe the values of our business,
who are obsessed with delivering great service to our customers and who truly believe that to
remain relevant in today’s world, we must be nimble and adapt to change and evolution.
The Brand Visual Merchandiser plays a key role in achieving these standards, they are responsible
for maintaining the brand identity, promoting the product and delivering an exceptional elevated
standard of display and visual presentation of the windows for a dedicated store.

Responsibilities

• Support the management of the visual proposition by promoting the brand
merchandise and delivering an exceptional standard of visual presentation both
inside and in the windows.
• Be aware of sales budgets, mystery shops, VM visits and model store.
• Support the installation of all window schemes to an excellent standard and maintain
daily.
• Style all mannequins; these can be dressed to guideline, local market and as per
market direction.
• Participate in staff meetings, as needed and keep the team up to date with moves,
direction and changes.
• Implement with the support of the Store Managers, the brand visual guidelines,
ensuring market specific direction is considered.
• Monitor and support the Store Managers and department managers with the money
mapping of VM presentation and react accordingly.
• Work in collaboration with the VM Co-Ordinator and Store Managers to map the floor
space and location of the collections looking at the store’s option counts of new and
existing product lines.
• Support with the pre planning delivery and execution of SALE and Model store to
market guideline mapping sales plan with VM Co-Ordinator and Store Managers.
• Maintain strong product knowledge regarding merchandise in order VM correctly and
to communicate to customers for more effective selling.
• Support the Store Managers by ensuring the sales team delivers consistent and
accurate replenishment of product onto the sales floor.
• Support the Store Managers in training the store team on visual execution and
standards.
• Assist the VM Co-Ordinator in the execution, coaching and training of brand and
seasonal guidelines within store.
• Walk through the windows daily to identify product challenges and daily standards of
presentation.
• Work in collaboration with the key department managers to achieve best VM
standards for the store.
• Communicate with key stakeholders to understand key planned activity, reporting
back to VM HQ.
• Support the delivery of marketing events in the location.
• Develop strong relationships with other Brand VM and Field VM teams. Contributing
to HO VM meetings where necessary.
• Assist the VM Co-Ordinator by contributing to Model store guidelines.

Qualifications

You'll have 3+ years retail experience with the ability to follow brand guidelines and
understand the basics of Visual merchandising.
• You’ll have strong stakeholder management skills, and you will collaborate to win.
• You’ll be a creative, commercially aware and make informed decisions,
communicating with impact across all levels.
• You will work well with change, adapt fast and work with pace.
• You'll act with purpose and integrity.
• You'll take ownership with excellent attention to detail.

logo | Tommy Hilfiger Corporate

Visual Merchandiser Supervisor Role

Job Description