You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Job Description

Eligibility: Internship opportunities are open exclusively to current third-year degree students who are required to complete an internship or work placement as a mandatory part of their degree program/coursework. Applicants must return to their studies following the internship and be able to provide confirmation from their educational institution that the placement forms part of their course requirements.

The Enterprise Network Services group provides networking infrastructure services for Sun Life Financial’ s local and wide area network, firewalls, Network Access Control, Load Balancing, ISP provisioning, physical and logical network design, Wireless LAN, remote access (VPN), IP Address Management, Routers & Switches, and 2nd level technical support. The Enterprise Network Services team requires a Network Operations Analyst who can apply network expertise and knowledge of network technologies to support a complex network environment.

What will you do?

Provide first level support for network issues, handling requests for the services, which our team is responsible for
Serve as a resource on a team of network professionals across a multi-site organization
Analyze and resolve or escalate network issues that impair business function
Follow established procedures to service and support networking hardware
Asset receiving, tracking, and maintaining a close eye on network inventory
Consult with internal and external clients to determine requirements for successful project deliverables
Accept user requests, triage and analyze them, then resolve or assign as appropriate
Use hardware and software knowledge to ensure solutions integrate well into existing environment
Work with 2nd and 3rd level teams to ensure documentation is accurate
Be flexible in managing workday across a multi-site location
Use project-planning skills to complete assigned tasks on time and on budget
Act as an interface and provide advice and backup to other analysts and network support personnel

What do you need to succeed?

Currently enrolled in university degree/College diploma in Computer Science, Math or Engineering with a December 2026 or later graduation date
Experience in supporting network devices
Knowledge of TCP/IP and related protocols
Knowledge of LAN/WAN technologies/platforms - routers / switches / analyzers / DNS / DHCP /routing protocols/network management
Knowledge of Load Balancing, content filtering, VPN gateways, Firewalls
Knowledge of testing and troubleshooting methodologies
Ability to work with minimum supervision
Knowledge of network security principles
Good verbal and written communication
Good project and time management skills
Good practitioner of incident management, problem management and change management processes
Certified in Industry recognized certifications such as Cisco's CCENT/CCT, CCNA is an asset
Understanding of Cabling types and etiquette is an asset

What is in it for you?

At Sun Life, you will be joining a purpose driven organization focused on helping Canadian’s achieve lifetime financial security and live healthier lives.
As a student, you’ll make a real impact by contributing to meaningful work, gaining valuable experience and actively working towards your team’s goals.
You’ll join our unique student culture, designed to help you grow both personally and professionally
Beyond your role. We offer professional development workshops, student awards, socials and many more exciting opportunities.

**Interns in this position will work fully on-site at our Waterford office for the duration of their internship. **

Job Category:

IT - Application Development

Posting End Date:

23/10/2026

WAN Internship

Benefits

Job Description