Every member of the CPM team contributes to the overall growth of our business. People are at the core of CPMs business proposition so as a key member of the CPM Operations team this role is expected to make a significant contribution to the culture within CPM, via demonstrable initiatives to drive best practice and continuous improvement. A winning attitude combined with a digital mindset is essential for success in this role.

The main focus of this role is to provide best in class administrative support and insights to the Client Service Manager and Field Sales Managers to ensure excellence in Clients Retail Execution Programmes. The Role Holder will be a champion for the CPM values of We Care, We are Curious, We Achieve Together at all times, both internally and externally with the Clients, whilst delivering on-time and professional presentation of designated operational activities.

Supporting the Field Sales Teams with administrative support to enable them do the best possible job in field, while ensuring our clients have the necessary administrative support as required.

General Account Administrative Responsibilities:

Coordinate activity to ensure the field teams have all they need to do their roles in field
Issue resolution and assistance with field and client queries on a daily basis – e.g. working with our IT team to resolve issues with iPads when the sales team are in field
Process onboarding and offboarding of team members when required
Update and Maintenance of Field Team Call files
Liaise with part time/Tactical Team to arrange call coverage when required
Organisation and Coordination of any client or field team meetings/conferences required throughout the year
Collation and submission of weekly timesheets for all account staff
Development of training materials for the field team, Eg. Any new Health & Safety or Sales training modules
Postage and dispatch duties to field team members when required
Conducting regular compliance audit calls for the field team when required

Reporting / IT:

Preparation and distribution of Client Reports as per Agreed Contract Timelines
Understanding any information/insights from the reports that we do so that we can help our sales teams and clients with useful insights to help us sell more products in field/store.
Assist the Client Service Manager with presentations for clients to summarise our sales teams performance

Logistics and Assets co-ordination:

Arrange and maintain inventory and uniform levels with field staff
Arrange ordering, allocation and distribution of program Assets with all field staff
Maintain account staff contact details and assets and equipment log
Maintain asset log of all vehicles, vehicle assets, fuel cards, tolls and insurance for team
Liaise with field staff to ensure sufficient equipment on hand at all times and arrange replacements if required

Salary €35,000
Companywide recognition awards + regular Company events and activities
Discounted Health Insurance
Access to company pension provider
IVF Support Policy
Enhanced Maternity & Paternity Pay
Reward & Recognition through our People Awards Scheme
Fast career development and progression opportunities for performers from 6 months
Employee Assistance Program
Discounted Health Insurance
Active Diversity and Inclusion teams across the business
IVF Support Policy
Regular Company social events and activities
Bike to Work Scheme
TaxSaver Scheme – discounted travel tickets
Employee Referral Payment Scheme
Structured Personal development Plan

Operations Executive - CPM Ireland

Benefits

Job Description