Senior Pharmacy Technician

Healthwave, Dundrum, Dublin

Hours: 4 or 5 days per week, no late evenings, no Sundays

Pay: €20 to €22 per hour depending on experience and qualifications

Location: Dundrum, Dublin (across from the Balally Luas stop)

Why this role

If you've spent years as a dispensing technician in a busy Irish community pharmacy and you're ready for something that uses more of what you know, without the walk-in counter grind, this is worth a look.

Healthwave is Ireland's first digital pharmacy. We dispense to 20,000 patients nationwide from our Dublin hub, with no walk-in queues, no late evenings, and no weekend shifts.

Patients interact with us by chat and phone, our dispensing is supported by a robotic PillPod system, and we run on Touchstore.

Over the last 12 months we've become one of Ireland's largest dispensers of GLP-1 weight loss treatments, working with leading online doctor partners, which has added cold chain dispensing and significant volume growth to the operation.

You'd be joining a team of 20 people (pharmacists, technicians, and patient care colleagues) in a business that's growing quickly and investing in the technology to bring the best possible pharmacy experience to Irish patients.

What you'd own

As a senior member of the dispensing team, you'll be one of the people the rest of the team leans on. Depending on your strengths, this could include:

Running the monthly HSE claim end to end and handling follow-up queries
Supporting our cold chain GLP-1 dispensing operation, one of the fastest-growing parts of the business
Supporting the pharmacist team with dispensing and shipping label generation
Liaising with patients over chat, email and phone using Healthwave's customer support system
Working across our home delivery service and PillPod robotic dispensing
Ensuring packaging and stock levels are maintained
Mentoring our pharmacy students and less experienced technicians

We're flexible on exactly how the role is shaped for the right person.

Tell us what you're best at and what you want to do more of.

Who we're looking for

You've worked as a dispensing technician in Ireland for several years.
You know the HSE schemes inside out (GMS, DPS, LTI, HTD) and the rules that go with them.
You've sent monthly claims before, chased rejects, and know how to read a PCRS statement.
You've ordered from the usual suppliers and you can hold your own in a fast-paced dispensary.
You'll probably also be someone who likes working in a team, isn't fazed by technology, and wants the work itself to be interesting.
What we offer
A senior role in a growing, tech-forward Irish pharmacy business
4 or 5 day working week (your choice)
Pharmacy closes 1pm to 2pm for lunch every day
No late evenings, no weekends
€20 to €22 per hour depending on experience and qualifications
Generous in-store staff discount
Dundrum staff discount scheme
Employee Assistance Programme
Convenient location directly across from the Balally Luas stop

About Healthwave

Healthwave launched in 2014 to bring affordable medicines to Irish patients. We've grown to serve over 20,000 members across Ireland from our Dublin dispensing hub. In 2020 we launched PillPods, personalised medication pods that help patients manage complex regimens, which has driven strong growth in our patient base and the team around it. In 2025 we established ourselves as the leading provider of weight loss medications in Ireland.

How to apply

Please send your CV with a short cover letter telling us what you're looking for in your next role and why this one interests you. We read every application.

We'll be in touch with candidates we'd like to meet.

Senior Pharmacy Technician

Benefits

Job Description