Company Description

PartnerRe is a leading, privately owned, multi-line global reinsurer with a reputation of financial stability and strength, and a commitment to rebuilding businesses and communities after risk events around the world.

Our mission is to continue to be a financially stable and predictable business partner, supporting our clients with solutions tailored to their needs, delivering superior returns to our owner, providing rewarding opportunities for our people and making a positive contribution to society. To achieve this, we live by our values of Integrity, Performance, Collaboration, Straightforward Communication and Respect and Care.

Core to The PartnerRe Experience is our global nature. No matter where you sit in the company, you are part of something bigger. Our teams represent our truly international mindset, forging connections across office locations and all levels of the organization and building a network of mutual success. The result is a day-to-day experience that will allow you to:

Shape your own career

Grow in a supportive environment

Connect with a community of experts

Make an impact

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We are always looking for bright, proactive individuals to join our team!

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Job Description

About the position:

We are looking for a proactive and detail-driven Underwriting & Claims Case Manager to join our Life & Health EMELA team in Dublin. In this role, you will be responsible for the coordination and administration of life and health reinsurance underwriting cases and claims, ensuring that underwriting decisions are made efficiently in line with PartnerRe’s high standards of service. This position is central to our operational effectiveness and client service delivery.

Key responsibilities:

Coordinate the end-to-end management of underwriting cases and claims, from initial receipt through decision communication and documentation.
Liaise closely with medical underwriters, claims managers, medical officers and client managers to ensure accurate and timely processing of cases.
Monitor case queues, service level agreements (SLAs), and turnaround times, ensuring adherence to PartnerRe’s quality and responsiveness standards.
Communicate professionally with cedents (clients), requesting and clarifying necessary information to facilitate underwriting & claims decisions.
Maintain accurate records and data within underwriting & claims systems.
Contribute to the improvement of workflows, tools, and documentation within the Life & Health underwriting & claims function.
Support data analytics and trend analysis for operational insights and performance reporting.
Ensure compliance with internal guidelines, data privacy regulations, and relevant local regulatory requirements.

Qualifications

Technical skills/competencies:

Fluent (written and spoken) in English and French required. Additional European languages is a plus.
Advanced knowledge of Office tools (Word, Excel, PowerPoint, Teams) and eager to learn to use our internal tools.
Knowledge of regulatory and operational frameworks in France, Ireland, or broader EMELA region, is beneficial.
Familiarity with medical terminology and life/health underwriting & claims processes is a plus.

Behavioural competencies:

Excellent organizational skills and ability to manage multitasks.
Team player with excellent interpersonal and communication skills. Ability to work effectively across functions and geographies.

Work experience:

3+ years’ experience in a life and/or health (re)insurance environment, ideally within underwriting / claims operations or case management.
Prior experience in an insurance or international (re)insurance environment preferred.

Additional Information

#LI-Hybrid

PartnerRe provides a working environment in which diversity is valued, where all employees feel welcome, respected, and empowered to perform at their best. We invite you to learn more about D&I at PartnerRe.

Thank you,

PartnerRe Hiring Team

Life & Health EMELA Case Manager

Job Description