About the role

Rippling’s Employer of Record service gives companies the power to hire people across the globe without setting up a local entity. As an HR Coordinator, you will be the first point of contact for these international hires. You’ll support client and EOR employee’s HR questions from onboarding to offboarding and everything in between.

What you will do

Support daily HR operations by responding to client and EOR employee questions related to hiring, leave management, performance management, investigations and claims, and terminations in a timely and professional manner.
Triage international cases through salesforce and assign them to the appropriate HR Advisor.
Support leave of absence management, performance management, terminations, and other HR challenges that present legal or regulatory risk.
Coordinate employee claims related to unemployment benefits, leave or disability benefits, and workers compensation.
Ensure all regulatory and employment checks are completed accurately.
Assist in ensuring compliance with labor laws and regulations, and support audits as required.
Partner with payroll and operations teams to resolve client and EOR employee questions within defined timelines.
Create and maintain SOPs, Client Guides, and Help Center articles.
Work closely with and provide feedback to our product and engineering teams to develop a best-in-class HR Services offering, that leans heavily on technology to ease the administrative burden of HR compliance.

What you will need

2+ years of experience providing HR support for a fast-paced organization
Deep understanding of human resources best practices
Experience managing employee claims related to unemployment benefits, leave and disability benefits, workers compensation, and employee grievances
Strong project management and organizational skills: high attention to detail with excellent work product, time management, and project execution
Excellent client-facing verbal and written communication skills

Nice to have

Proficiency in other EU languages a big plus
Experience with benefits and pension administration

Additional Information

Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com

HR Coordinator, EOR

Job Description