Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

We are seeking an experienced and strategic Senior Strategic Sourcing Manager to lead category strategy, supplier relationship management, and sourcing execution across one or more strategic spend categories (Technology and/or Outside Services). In this senior-level individual contributor role, you will drive category development, lead complex multi-stakeholder initiatives, manage relationships with executive stakeholders and strategic suppliers, and deliver measurable value through cost optimization, risk mitigation, and operational excellence. You will combine deep procurement expertise with strategic business acumen to influence organizational decisions and shape sourcing strategy at the enterprise level.

This position is an individual contributor role reporting to the Director, Strategic Sourcing.

Responsibility

Develop comprehensive category management strategies and roadmaps for assigned spend categories, including market research, competitive intelligence, benchmarking, and risk assessments to identify value creation opportunities
Lead large-scale, complex sourcing initiatives (RFP, RFI, RFQ) using modern procurement orchestration tools (ZipHQ, Levelpath, or equivalent) to drive systematic, repeatable, auditable processes that scale across the organization
Negotiate strategically with key suppliers and vendors on contract terms, pricing, SLAs, and risk allocation; employ Al strategically to accelerate contract analysis and risk identification while maintaining independent judgment and business acumen
Establish and manage strategic supplier partnerships; conduct quarterly business reviews with C-level involvement, manage supplier performance scorecards, and escalate issues with business impact
Develop analytical insights, business cases, and strategic recommendations for executive leadership; prepare presentations with scenario analysis, ROI modeling, and risk mitigation strategies
Create comprehensive spend and performance dashboards; leverage Al to process large datasets and identify trends, while maintaining critical evaluation of output and supplementing with domain expertise
Lead and mentor cross-functional sourcing teams; facilitate stakeholder alignment across business units, Finance, Legal, Information Security, and executive sponsors
Apply systems-level thinking to category management: design and optimize end-to-end source-to-pay processes, identify operational inefficiencies, and implement improvements that enhance scalability and compliance
Maintain expert understanding of the full PO lifecycle (requisitioning, receiving, invoicing, accruals, QA) and financial controls to ensure operational integrity
Collaborate with Finance and Business Partners during planning cycles to provide spend forecasts, budget updates, and savings tracking

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

12+ years of experience in Procurement, Sourcing, Category Management, or related strategic function, with significant exposure to Technology and/or Outside Services/Professional Services categories
BA/BS degree in Business Administration, Supply Chain Management, Finance, or equivalent
Experience leading complex, enterprise-scale sourcing initiatives and delivering measurable year-over-year savings and operational improvements
Experience in strategic supplier relationship management, including QBRs with executive stakeholders and C-level engagement
Experience with Excel, data analysis, and spend analytics; experience with Tableau or Power BI
Experience using Al tools (ChatGPT, Claude, or similar) to enhance analytical work and accelerate research-with mature judgment in evaluating Al-generated insights and recognizing when human expertise is needed
Experience designing, mapping, and optimizing complex workflows; identifying systemic inefficiencies; and driving operational improvements across source-to-pay processes
Experience with stakeholder management, influencing, and building alignment across business units and executive leadership

Preferred

Exceptional communication and presentation skills
MBA or advanced degree (Supply Chain, Finance, Business)
Certified Professional in Supply Management (CPSM) or equivalent procurement certification
Hands-on experience with modern procurement intake and orchestration platforms (ZipHQ, Levelpath, Jaggr, Coupa, Oro)
Mastery of enterprise P2P and sourcing systems (Oracle, Workday Scout, Coupa, SAP Ariba)
Experience leading and mentoring cross-functional teams; track record of developing high-performing procurement talent
Demonstrated ability to reconcile and synthesize data from multiple sources; strong critical thinking and problem-solving abilities
Results-oriented mindset with proven ability to deliver complex projects on time, manage multiple initiatives simultaneously, and achieve goals under pressure

Life at Docusign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

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Senior Strategic Sourcing Manager

Job Description