Main purpose of job

Our Product Specialists are the face of the Company, ensuring that clients are getting the best products and the best value for money. We pride ourselves on ensuring that the customer gets the best possible outcome, regardless of whether this means we make a sale. We strive to always be empathetic with clients' needs whilst maintaining professionalism, and we regularly request customer feedback to ensure we have the right people.

Key responsibilities, duties and tasks

Carry out seating assessments in Ireland via home visits, care homes and hospitals with assessment chairs (including bariatric chairs), and beds as required
Assist colleagues with upstairs deliveries of chairs/beds where required
Carry out demonstration/training sessions and presentations to groups of prescribers as directed by Sales Managers
Managing diary to ensure all parts required for booked jobs are available
Complete required administrative work
Ensure that all clients are receiving an excellent level of customer service from Accora
Maximise sales activity by supporting the sales team when required
Help develop new areas of business – geographically and new products
Maintain and continually improve relationships with existing clients, particularly with key contacts
Participate in product development
Regular video conferences with head office
Regular face-to-face meetings at head office – normally every 6 months
Retain and maintain demonstration equipment in good condition
Adhere to relevant quality and regulatory requirements at all times
Maintain excellent levels of personal appearance and hygiene at all times

General expectations

Maintain personal and professional development to meet the changing demands of the job and participate in appropriate training activities
Undertake such other duties, training and/or hours of work as may be reasonably required and which are consistent with the general level of responsibility of this job, whether that be on-the-job training, in-house training or external training courses
Undertake health and safety duties commensurate with the post and as detailed in the Company’s Health and Safety Policy
Act as an ambassador of the Company and promote the company brand, always displaying a positive image to customers and members of the public
Live and breathe our core values – insight, determination and integrity; deliver to our mission statement and promote the Company’s long-term vision

Qualifications and training

It is desirable that the postholder has:

Qualification to A-level standard or equivalent

Experience and knowledge

It is desirable that the postholder has:

Relevant product and industry knowledge
Sales experience
Experience working alone
Face to face customer experience

Skills and abilities

It is essential that the postholder has/is:

Effective and confident communication skills, with an excellent level of English
Ability to work effectively both individually and in a team
Ability to use initiative in a variety of challenging situations
Good ICT skills

Other requirements

It is essential that the postholder has/is:

Empathy and a genuine desire to help people
Flexibility dealing with multiple and varying duties concurrently
Positive, confident and determined approach
Continuous improvement mindset
Reliability
Full, clean UK driving licence
Prepared to stay overnight in hotels as necessary for maximum travel efficiency
Located in Galway / South Connacht

Competitive salary
Company van, phone and laptop provided
Training & development
Annual leave: 25 days per year
Company laptop provided

About Accora:
We are a dynamic and innovative company dedicated to designing and manufacturing assistive medical devices that enhance the lives of people who require extra support due to age, disability or injury. Our team is passionate about creating products that enable individuals to live as fully and independently as possible, with safety and comfort at the forefront of our design philosophy.
This is a fantastic opportunity for an individual who is committed to making a positive impact in the lives of others and who shares our values of insight, determination, and integrity.
If you are passionate about creating products that improve the lives of others and are looking for an exciting new challenge, we encourage you to apply for this role. To learn more about our company and the products we create, please visit our website at www.accora.care
Please note: we take the protection of your personal data seriously and process it in accordance with GDPR and relevant data privacy laws. By applying, you consent to us processing your data for recruitment purposes. Your personal data will be securely stored and not shared with third parties without your consent. You have the right to access, correct, or delete your data. To do so, contact us at info@accora.care

Product Specialist - Galway/South Connacht

Benefits

Job Description