At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

We actively uphold transparent and fair hiring practices that support individual opportunity, inclusive culture, and career mobility across all levels of our organisation.

We offer meaningful opportunities for growth, a culture of inclusion, and a strong commitment to transparency and integrity in everything we do.

Job Description

We are now looking to recruit a Partner Relationship Manager to focus on new technology partnerships within the UK & Ireland Market.

About the Technology Partnership team and this role

The Technology Partnership team is responsible for growing strategic partnerships with Technology Platforms, ISV’s and Developer communities. These partnerships will build on our existing strategy of Elavon being fully embedded in the payment acceptance eco-system, to serve our merchants growing multi-channel needs, both now and into the future.

This is an exciting time to join our expanding team as we build on our many strong solution sets and bring them together under a single ‘One Elavon’ proposition. Our work accelerates revenue growth for both Elavon and our chosen strategic partners.

You are not required to be technical; we have the fantastic support of our Technical Consultants to collaborate with, but it would be extremely helpful to have experience and understanding of how integrations to key technology platforms help power the payments ecosystem.

Key Responsibilities

The successful candidate will be responsible for growth and development of Elavon’s tier 1 and 2 ISV and enablement technology partners within the UK & Ireland Market. Key responsibilities include but are not limited to:

Building robust account plans to maximize opportunities across Elavon with our tier 1 and 2 ISV and strategic enablement technology partners
Applying a solution sales methodology to retain and grow our most valuable partnerships
Developing and maintaining strong cross-functional relationships internally and externally to bring new and innovative ideas to life
Operating a strong consultative and analytical approach to maximize the complete range of revenue opportunities within each of our strategic partners
Leading complex commercial negotiations get the best mutual outcome, balancing the needs of Elavon, our partners and merchants
Advocating the ‘One Elavon’ proposition, primarily in the UK & Ireland markets, but in strong collaboration with other segments and geographies within Elavon
Maintaining a high awareness and knowledge of the payment market, card payment industry, competitors and internal activities to ensure that all business opportunities are identified, considered and closed appropriately
Achieving agreed annual, quarterly, and monthly sales objectives

Knowledge / Skills / Experience required:

Demonstrable experience of achievement against target in a role that is focused on new business acquisition
Well-developed understanding of the skills involved in complex partnership development
Broad commercial and financial acumen and awareness of issues involved in negotiating contracts and has ability to negotiate logically and constructively
Proven ability to develop and maintain an effective network of contacts and build relationships at all levels, internally and externally
5 years+ experience in a payments role, ideally including a mix of experience across our ecosystem including acquiring, payment gateway and / or POS solutions
Experience in launching new partnerships in collaboration with product and marketing teams
Knowledge of payment ecosystems and the role of technology platforms, ISVs and Developers

Person Specification:

Highly motivated individual contributor
Excellent communication/relationship management and negotiation skills
An aptitude to detect gaps, analyze and propose solutions
Effective time management skills and ability to multi-task
Strong presentation skills with experience speaking at events an advantage

Location/Mobility expectations:
This role is designated as home-based remote with ability to travel to meet perspective UK based clients regularly.

Accessibility

We are committed to providing an inclusive and accessible recruitment experience. If you need adjustments at any stage of the application or hiring process, please contact your recruiter for guidance and support.

Total Rewards

U.S. Bank is committed to fair, equitable, and transparent compensation practices in line with local regulatory and legal requirements. Our total rewards approach is designed to attract, retain, and support top talent while ensuring equal pay for work of equal value.

We offer a market-competitive compensation package that includes:

Clearly defined salary ranges aligned with industry benchmarks and internal equity standards.
Performance-based incentives for eligible employees (as defined by relevant plan rules), awarded through transparent, objective criteria that recognize both individual and company performance.
Inclusive equitable benefits that are accessible to all employees and focused around our 3 main pillars of financial wellbeing, health & wellness).
Continuous development opportunities including training, education support, and career progression pathways based on inclusive and transparent criteria.
Employee recognition programs that celebrate achievements and milestones for all.

We regularly review our compensation and benefits to ensure they remain competitive, inclusive, and responsive to employee needs and market trends. Further details of the compensation package will be provided upon application.

We encourage candidates to explore the full value of our offer, including monetary and non-monetary benefits, at Employee benefits and development | U.S. Bank | Elavon.

Closing Date

Posting may be closed earlier due to high volume of applicants.

We aim to provide timely updates throughout the process and encourage early applications to ensure consideration.

Partner Relationship Manager

Benefits

Job Description