Role Overview

Our mission at HubSpot is to help millions of organizations grow better. The Inbound Success Coach (ISC) plays a critical role at the beginning of that journey—engaging with prospective customers, addressing their questions, and identifying potential sales opportunities.

You’ll work with a high volume of inbound demand across chat, phone, and web channels, helping businesses understand how HubSpot can support their goals. This is an entry-level role designed to build foundational sales skills, including customer conversations, qualification, and pipeline creation, with a clear path for growth within the Sales organization.

You are the first human interaction in the sales process, helping prospects navigate their initial experience with HubSpot while identifying and qualifying potential opportunities for the sales team.

What You’ll Do:

Manage a high volume of inbound inquiries from prospects via chat, phone, and web channels
Engage prospects in conversations to understand their goals, challenges, resolve their queries, and guiding them toward relevant next steps
Identify, prioritize, and route high-quality sales opportunities to Account Executives
Operate consistently in a fast-paced, high-activity environment while maintaining quality across every interaction
Achieve booked meetings rate and meetings to deal rate metrics (targets based on region)

What We Are Looking For:

Fluency in English
Strong communication skills, with the ability to engage prospects, guide conversations, and build rapport quickly
A clear motivation to start and grow a career in sales, with energy for working toward goals and measurable outcomes
Curiosity and a problem-solving mindset when understanding customer needs and business challenges
Comfort handling a high volume of daily interactions while staying organized and consistent
Resilience and adaptability to thrive in fast-paced, performance-driven environments
Coachability and a willingness to learn, apply feedback, and continuously improve

Nice to have: additional language (German, French)

What Success Looks Like in This Role:

You perform in a competitive, target-driven, high volume environment.
Motivation to go above and beyond to achieve goals and metrics.
Be proactive and take ownership to drive results
Stay consistent and resilient while managing a high number of daily interactions, maintaining focus and energy throughout the day
Be coachable and continuously improve how you qualify and convert opportunities based on feedback and experience

Where You’ll Work

Location: Dublin, Ireland
Work setup: Flexible or in-office
Schedule: Monday to Friday. Schedules may shift depending on the market and business needs to support inbound demand.

Applications must be submitted in English.

Applicants must be currently based and have working rights in Ireland.

We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form.

At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.

India Applicants: link to HubSpot India's equal opportunity policy here.

About HubSpot

HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers.

At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.

We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.

Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.

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HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found here. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. We may use CLEAR ID Verification during the hiring process to confirm your identity and help maintain a safe, secure, and trusted experience for all candidates. Refer to HubSpot's Recruiting Privacy Notice for details on data processing and your rights.

Inbound Sales

Job Description