Minimum qualifications:

Bachelor's degree or equivalent practical experience.
4 years of experience in customer-facing sales or consulting roles.
Experience working with international markets, or managing relationships with multinational clients.
Ability to communicate in German fluently, as this is a customer-facing role that requires interactions in German.

Preferred qualifications:

Experience strategically assessing and achieving client success via sales techniques, including effective questioning, objection handling, compelling narratives, storytelling and engaged selling.
Experience in managing digital advertising campaigns with a focus on performance marketing.
Experience using thought leadership to apply data-driven models that have had a tangible impact on marketing operations across international markets.
Knowledge of agency business models, growth and new business acquisition for agencies.
Ability to lead and manage multiple projects with a broad range of internal and external constituents simultaneously.
Ability to own a portfolio in a sales context, and consistently overachieve quotas to drive growth.

About the job:

Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities:

Deliver against motivated quarterly business and product objectives. Grow agency business by driving scalable product adoption and growth across a broad portfolio of agency clients.
Own a portfolio of agencies by thoroughly understanding growth drivers, identifying opportunities for growth, managing risks and building multi-quarter plans for achievement.
Work towards long-term strategic goals on new and existing business consistently, prioritizing and delivering outstanding sales experiences to Google's agency partners.
Manage and strengthen primary agency relationships from C-levels all the way down, including media planners and buyers.
Shape the agency program by being a thought partner for the agency lead on strategic initiatives and agency-level planning.

Strategic Agency Manager, Google Customer Solutions, EMEA (German)

Job Description