BID CEO

Role Profile

Key Skills Required

· Strategic management and leadership

· Operations and project delivery

· Business liaison and stakeholder engagement

· Marketing, communications and place promotion

· Administration, finance and governance

· Town centre regeneration and public realm understanding

· Advocacy, partnership building and business representation

· Funding, sponsorship and project development

Main Duties

The Clonmel BID CEO will be responsible for leading, managing and co-ordinating the delivery of the Clonmel BID Business Plan and ensuring that the objectives agreed by levy payers and the Board are delivered effectively.

The role will include:

· Leading, managing and co-ordinating the delivery of the Clonmel BID Business Plan.

· Managing the annual BID budget effectively and ensuring strong return on investment for levy payers.

· Identifying and maximising additional funding, sponsorship and partnership opportunities.

· Co-ordinating and managing any staff, contractors, consultants, service providers or volunteers involved in delivering BID objectives.

· Providing regular monitoring, evaluation and reporting of progress against agreed performance indicators to the Clonmel BID Board.

· Supporting the development and promotion of Clonmel as a vibrant, attractive and welcoming destination for business, shopping, tourism, leisure, culture and investment.

· Working to enhance Clonmel’s attractiveness, safety, accessibility, public realm, evening and night-time economy, visitor experience and overall commercial appeal.

· Creating a strong collective voice for Clonmel BID levy payers and developing positive, practical and effective partnerships across the private, public, community and voluntary sectors.

· Supporting initiatives that drive footfall, increase dwell time, reduce vacancy, improve the customer experience and strengthen Clonmel’s position as a key town in the region.

Responsibilities

The Clonmel BID CEO will have responsibility for:

· Overall delivery of the Clonmel BID Business Plan and agreed BID objectives.

· Acting as the first point of contact for BID members and levy payers.

· Managing the delivery of BID projects, actions, services, contractors, employees and volunteers.

· Maintaining accurate BID member information and responding to queries and concerns from levy payers.

· Preparing regular reports for the Board and ensuring the Board is kept fully informed of BID activities, progress, risks and opportunities.

· Supporting the organisation of Board meetings, ensuring meetings are held regularly, formally recorded and followed up with clear actions.

· Managing income and expenditure budgets, procurement, contracts, legal obligations, financial controls, health and safety processes and project governance.

· Working with the Board, businesses and partners to develop and implement marketing campaigns that increase footfall, retail activity, hospitality spend, visitor numbers and town centre engagement.

· Working with tourism, arts, culture, community, sporting and business organisations to strengthen Clonmel’s programme of events, festivals and town-centre activity.

· Supporting initiatives that position Clonmel as a strong location for retail, hospitality, professional services, office-based employment, enterprise and investment.

· Ensuring effective consultation and communication with BID members, partners and stakeholders through face-to-face engagement, regular updates, newsletters, email bulletins, surveys, website updates and social media.

· Developing and maintaining the Clonmel BID website as a useful and active resource for levy payers, businesses, residents, visitors and investors.

· Overseeing and providing content for Clonmel BID social media channels.

· Establishing and maintaining strong working relationships with Tipperary County Council, An Garda Síochána, elected representatives, state agencies, business groups, Chamber, community organisations and other relevant stakeholders.

· Working with the Board and partners to address key town-centre issues including vacancy, safety, cleanliness, public realm, accessibility, parking, footfall, events, promotion and business confidence.

· Helping to collate and monitor key performance indicators, including footfall, vacancy rates, business sentiment, levy payer engagement, event impact, visitor activity, retail performance and customer surveys.

· Representing Clonmel BID at meetings, events, consultations and stakeholder forums.

· Taking a hands-on approach to the delivery of projects and visible town-centre improvements.

Carrying out any other duties as determined by the Board of Clonmel BID

Requirements

Essential Core Competencies

The successful candidate should demonstrate:

· Strong understanding of business reality, commercial pressures, business growth and local economic sustainability.

· Experience of working across a range of agencies, businesses and stakeholders in partnership.

· Strong motivational leadership skills.

· Proven ability to deliver projects, plans and measurable outcomes.

· Project management experience, including service delivery, monitoring and reporting.

· High level of commitment to customer service and levy payer engagement.

· Team-building and leadership skills.

· Strong networking and relationship-building skills.

· Excellent communication, negotiation and influencing skills.

· Creative thinking and practical problem-solving skills.

· Ability to work with business owners, public representatives, local authority officials, community groups and the wider public.

· Experience in media engagement, public speaking or public-facing representation.

· Sound financial management skills, including budget management, cost control and reporting.

· Strong organisational and administrative skills.

· Ability to work independently, take initiative and remain hands-on in project delivery.

· A clear understanding of the opportunities and challenges facing Clonmel town centre.

Desirable

· Minimum of three years’ experience in a customer-facing management role, preferably in BID management, town-centre management, retail, hospitality, tourism, visitor attractions, events, economic development or business support.

· Knowledge of Clonmel and the wider County Tipperary business environment.

· Experience of working with local authorities, business organisations, funding bodies or community stakeholders.

· Experience in marketing, event delivery, place promotion or town-centre regeneration.

· Experience in grant applications, sponsorship development or securing additional project funding.

· Understanding of issues such as vacancy, footfall, public realm, town safety, night-time economy, business confidence and local investment.

General Information

The nature of the role requires a high degree of flexibility. Some evening and weekend work will be required, particularly around meetings, business engagement, events and promotional activity.

Annual leave entitlement will be 20 days, plus public holidays.

Salary will be commensurate with experience and will be agreed by the Board.

Business Improvement Dstrict (BID) Clonmel CEO

Benefits

Job Description