Job Purpose

The Head of Technology & Digital will be responsible for defining and executing Harris Group’s enterprise-wide technology and digital strategy, ensuring that IT, data and digital capabilities actively support business growth, operational excellence, regulatory compliance and customer experience.
The Head of Technology & Digital will play a critical leadership role in modernising core systems, strengthening cybersecurity and data governance, and enabling scalable, resilient platforms across retail, distribution, parts, assembly, dealer networks and aftersales operations. This role is both strategic and hands-on, suitable for a leader who can translate business priorities into practical, high-impact technology solutions.

Key Responsibilities

Technology Strategy & Leadership

Develop and deliver a Group-wide IT and digital roadmap aligned to Harris Group’s growth, restructuring and long-term strategy.
Act as a trusted advisor to the Executive Team on technology investment, risk and innovation.
Lead, mentor and develop the internal IT function and external technology partners.

Systems, Platforms & Digital Transformation

Oversee core enterprise systems including ERP, CRM, dealer management systems (DMS), parts and inventory platforms, finance systems and reporting tools.
Drive digital transformation across:
- Retail and dealer operations
- Parts distribution and logistics
- Vehicle assembly and aftersales
- Customer and fleet management platforms
Ensure systems are scalable across Ireland, the UK and wider right-hand-drive markets.

Data, Analytics & Business Insight

Establish a robust data and analytics strategy to support commercial decision-making, forecasting, dealer performance and customer insight.
Improve data quality, integration and reporting across brands and business units.

Cybersecurity, Risk & Compliance

Own the Group’s cybersecurity posture, including governance, incident response and resilience.
Ensure compliance with GDPR, data protection, ISO standards and relevant regulatory requirements across jurisdictions.
Manage business continuity and disaster recovery planning.

Vendor & Cost Management

Manage relationships with key technology vendors, system integrators and service providers.
Ensure value for money, contract governance and ROI on technology investments.
Control IT budgets and capital expenditure in line with Group priorities.

Innovation & Future Readiness

Monitor emerging technologies relevant to automotive distribution, EVs, connected vehicles, supply chain and digital retail.
Support sustainability, efficiency and clean-mobility initiatives through smart use of technology.

Key Stakeholders

CEO, Group Managing Director and Executive Leadership Team
Finance, Sales, Aftersales, Parts, Assembly and Retail Operations
Dealer network and external partners
Technology vendors and regulatory bodies

Essential Knowledge, Skills & Experience

Essential

Senior IT leadership experience (CIO, Head of IT, IT Director or equivalent) in a multi-site, operationally complex organisation.
Strong background in ERP, CRM, DMS or large-scale operational systems.
Demonstrated success delivering digital transformation and systems modernisation.
Strong understanding of cybersecurity, data protection and IT governance.
Commercial mindset with the ability to balance innovation, risk and cost.
Proven ability to engage at Board and Executive level.

Desirable

Experience in automotive, logistics, distribution, manufacturing or retail environments.
Experience supporting dealer networks or franchise models.
Exposure to UK and European operations and cross-border IT environments.
Knowledge of EV, mobility or connected-vehicle ecosystems.

Personal Attributes

Strategic thinker with a practical, delivery-focused approach
Strong communicator able to bridge business and technology
Collaborative leader who builds credibility across functions

Resilient and adaptable in a fast-evolving commercial environment

Benefits

Competitive basic salary + bonus
Company Vehicle
Defined Contribution Company Pension Plan 5% Matched
25 days annual leave
Employee Assistance Program
Cycle to Work Scheme

About us

About Us

At Harris Group, we are proud to be Ireland’s leading distributor of commercial vehicles, spare parts & aftersales services with a legacy spanning over 60 years.
Founded on a spirit of innovation and strong values, our business has grown through a consistent commitment to excellence, customer service, and long-term partnerships. These principles were established by our founder, Pino Harris, and continue to shape everything we do today.
We work with some of the world’s leading automotive brands and continue to invest heavily in our parts and after-sales service infrastructure. This ensures we provide not only high-quality vehicles, but also the ongoing support our customers depend on.
As our industry evolves, so do we. We are actively contributing to the future of transport by delivering clean, sustainable, and cost-effective commercial and public transport solutions.

Why Join Us

Our people are at the heart of our success. Every employee contributes to our continued growth, and we are committed to creating an environment where you can develop, thrive, and make a meaningful impact.
We value:

Innovation and forward thinking
A strong sense of integrity and accountability
Collaboration and teamwork
Pride in delivering exceptional service

Joining Harris Group means becoming part of a team that values not just what you do, but how you do it.

Head of Technology & Digital

Benefits

Job Description