Installation Administrator

ADT - Dublin

What you will do

As an Installation Administrator in ADT, you will provide comprehensive administrative support to the Installation team, ensuring the smooth day-to-day running of operational activities. Your role will be pivotal in supporting engineers, managers and customer-facing teams by managing documentation, systems, and coordination activities.

Key responsibilities include:

Provide administrative support across installation activities
Manage invoicing processes, including invoice rejections and follow-ups
Maintain and update operational systems (JDE, MAS, Basware, CBS)
Prepare and manage documentation such as O&M manuals, permits, RAMS, T&Cs, and applications
Support compliance requirements (e.g. BAFE, NACOSS, EHSIS reporting)
Handle ordering and stock control for consumables, stationery, and equipment
Organise and track engineer training and certification requirements
Manage diaries including meeting rooms, cherry picker usage, and engineer dependencies
Support sickness and holiday cover arrangements for the Planning team
Coordinate post, deliveries, returns, and purchase order requests
Respond to general administrative requests from the Regional Operations Manager and wider teams
Manage fleet & telecoms across field teams
Act as a point of contact for internal and external customer service queries

How you will do it

You will succeed in this role by being highly organised, detail-oriented, and proactive, while working collaboratively with multiple stakeholders.

Maintain accurate records and documentation across multiple systems
Prioritise competing requests in a fast-paced operational environment
Communicate clearly with engineers, planners, suppliers, and management
Follow established processes while identifying opportunities for improvement
Ensure compliance with internal procedures, safety standards, and external regulations
Use initiative to resolve issues and support operational continuity

What we look for

We are looking for a reliable, organised administrator with strong attention to detail and excellent coordination skills.

Essential:

Proven experience in an administrative or operations support role
Strong organisational and time management skills
High level of accuracy and attention to detail
Confident using multiple IT systems and Microsoft Office applications
Strong communication skills, both written and verbal

Desirable:

Experience in Fire & Security, Engineering, or Facilities-based organisation is beneficial
Familiarity with invoicing systems, purchase orders, or operational databases
Knowledge of compliance or certification environments (e.g. BAFE, NACOSS, EHS)
Experience supporting planning or field-based teams

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Installation Administrator

Job Description