The problem Integrity Operations Solutions Team within Problem Integrity Operations mission is to enable Problem Integrity Operations (PIO) teams to better protect people and businesses, and preserve voice and economic opportunity by driving and delivering the common services, initiatives and operational processes that benefit from centralized accountability that elevate our Organisation. We’re hiring a Project Manager for the PIO Solutions Workflow Performance and Reliability Team. In this role you will support PIO in running the business more efficiently and effectively by stabilizing the business through business process health support functions by driving programs that enable workflow performance through business operations processes, metrics, and governance.

Responsibilities

Manage projects end-to-end, including scope definition, workstreams, Milestones, Activities and timelines
Coordinate with internal stakeholders to ensure successful program execution
Identify and mitigate risks that could impact program success
Develop and maintain relationships with internal and external partners
Develop and implement operational processes and procedures to improve efficiency and scalability for Run the Business Support Functions
Collaborate with internal and cross-functional teams to identify and prioritize operational needs
Analyze program performance, data and metrics to identify trends and areas for improvement
Ensure compliance with company policies and regulatory requirements
Continuously assess and improve operational processes to increase efficiency and reduce costs

Minimum Qualifications

3+ years of operations, project or program management experience
Experience independently delivering functional or technical projects or programs from inception to delivery
Knowledge of user needs, gathering requirements, and defining scope
Experience leading process improvement projects across a dynamic and cross-functional landscape
Demonstrated experience navigating ambiguity and achieving outcomes in fast paced environments
Analytical and problem-solving experience with large-scale systems or operational processes
Experience establishing work relationships across multi-disciplinary teams and multiple partners in different time zones

Preferred Qualifications

Graduate degree
3+ years of experience analyzing large datasets in SQL, Google Sheets or similar tools to evaluate operational health and identify areas of improvement
Experience working in a technology company or consulting firm

Project Manager, Problem Integrity Solutions

Job Description