IT Business Analyst/Product Owner - Must have 5 years experience and a technical or computing background. Hybrid role in Dublin (Ireland) or Reading (UK)

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development

We are currently seeking a IT Product Owner to join our diverse and dynamic team. The Product Owner is a key role within various ICON departments, holding responsibility for leadership and oversight of budget, design, development and deployment of new, industry leading, Technology products and/or operational interfaces in order to grow revenues and/or margins, create new strategic business streams, induce operational efficiencies and/or create commercial differentiation.

Responsibilities:

Keeping up to date with the innovation roadmap and other products under development and to timelines.
Acting as the interface between the Product team and business stakeholders ensuring they are made aware of the implications of frontend products realized through innovative product design and delivery to production.
Creation of software tickets in Jira for prioritization on the relevant development teams backlog and ownership of the tickets during the software lifecycle, from creation to release.
The Product Owner will be required to update the relevant requirement and release documentation.
Linking with operational teams to help define margin focused costing models, maximize market penetration, product adoption and contribution to ROI.
Liaising with stakeholders to gather requirements for implementation into product releases.
Influence strong cross-divisional collaboration in order to ensure that the new products are fully integrated with, and complimentary to, other products and services within their department and ICON.
The Product Owner will ensure seamless communication flow to department managers and staff regarding deliverables, features, roadmaps and other related items.
Partner with other teams to ensure strong team spirit and commitment to delivery of a common goal.
It is the responsibility of the Product Owner to ensure that the new products, features and enhancements are developed within the scope of the approved product roadmap.
A level of project management is also required to track and communicate deliverables & roadmaps.

To succeed you will need:

Degree / Master’s Degree qualified
Technical background (Science/Engineering)
5+ years’ experience within a product role
Experience working with Scrum/Agile methodologies
Experience working with Jira and Confluence
Experience working within a regulated environment would be nice to have
Proven team member with a great communication style both written and verbally

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What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

Various annual leave entitlements
A range of health insurance offerings to suit you and your family’s needs.
Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.
Life assurance
Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here.

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply

IT Product Owner

Benefits

Job Description