Vacancy summary

We are recruiting an Outbound Sales Representative to join our subscriptions/circulation team. This is an exciting opportunity to join our expanding outbound sales team and progress your career. Responsibilities include making outbound calls on behalf of the organisation’s titles to existing and potential subscribers as well as discussing products, services and offerings with customers. Experience in a sales or customer focused environment is required and a farming background is a plus.

Job description

JOB TITLE:    Outbound Sales Representative
DEPARTMENT:    Circulation
REPORTING TO:     Circulation & Subscriptions Manager
CONTRACT TYPE: Permanent

Application details

WORKING ARRANGEMENTS: Full-time, normally 37½ hours per week. Working hours may vary by arrangement with the company in accordance with business requirements.

OVERALL PURPOSE OF JOB:
Make outbound calls on behalf of the organisation’s titles to subscribers (renewals/lapsed/new leads). This role will involve educating customers about our products, services and offerings and converting into loyal subscribers. It is critical that the role holder provides a professional, top class customer experience for the organisation’s customers.

MAIN ACTIVITIES/KEY TASKS:
• Ensure a high conversion rate of subscription sales on behalf of the organisation’s titles to subscribers (renewals/lapsed/new leads) through outbound sales calls and in person at relevant events.
• Provide a timely response to sales renewals, supporting subscribers with their renewal payments processing and exceptions handling, ensuring a high sales renewal conversion rate (assisted renewals)
• Ensure that each interaction with a customer maximises the value of the product, drives product usage, delivering on the product and brand promise. This is a critical responsibility to ensure engaged customer experience, sales-conversion and retention/renewal rates.
• From time to time, to deliver best in class member support, taking ownership and resolving customer support queries in a friendly, professional and efficient manner via phone, email, online chat or any other means of communication as may be required.
• Achieve monthly, quarterly and annual sales targets across various sales touchpoints, e.g. assisted sales, and renewal sales
• Work with your team and manager to support an inspiring environment culture where the customer is at the heart of everything we do.
• Gain a superior knowledge of our products and services.

SKILLS/KNOWLEDGE REQUIREMENTS:
• Experience in a sales or customer focused driven environment, possessing strong in person and tele service sales skills to upsell leads and renewals.
• Proactivity, organisational and excellent time management skills.
• Ability to work as part of a team and on their own initiative including weekend work as required.
• Strong communication and English skills with excellent interpersonal and professional communication skills.
• Multitasking skills- ability to log calls and process customer orders simultaneously.
• MSOffice skills: Word, Excel, PowerPoint.
• Experience of databases, particularly CRM, an advantage.
• Professional, friendly and confident phone manner.
• Farming background an advantage.

OTHER FEATURES OF JOB:
• Responsibilities are flexible and may be changed and / or added to in accordance with business requirements.
• The role-holder will be required to work on any project that the company may reasonably delegate at any time and, if necessary, to work as part of The Agricultural team on any publications/tasks as required.
• Availability for travel if required.

Application details

Application deadline: Friday 6 November 2026. To apply, click 'apply for this job' above / below.

Why us?

Competitive salary and benefits package.
Hybrid working with in-office collaboration.
A purpose-driven organisation that values innovation, trust and community.

About us

The Agricultural Trust employs approximately 125 staff across four national publications - the Irish Farmers Journal (incorporating Irish Country Living), Irish Country Magazine, The Irish Field and The Irish Garden. We are incredibly proud of our talent and what our staff deliver for our business.

The Irish Farmers Journal is Ireland’s leading farming newspaper. It was established in 1948 and its only mandate is to provide the best possible technical support, market information and news to the agricultural sector.

Irish Country Magazine was launched nationwide in 2012 and was inspired by the growing readership of the weekly Irish Country Living supplement with the Irish Farmers Journal. The magazine covers fashion, beauty and lifestyle tips, features on inspiring rural women, health, beauty and wellbeing, gardening, cookery, finance and more.

The Irish Field was established in 1870 and was acquired by The Agricultural Trust in 2003. It is Europe’s leading bloodstock, racing and sport horse publication.

The Irish Garden is Ireland's best-selling gardening magazine, written by 30 of Ireland's best gardening writers to take account of Irish climatic conditions.

As well as publishing content in print and online, including videos and podcasts, other key company activities include our expanding event business, delivering client-based solutions in the form of our in-house agency Traction Marketing and farming application development including MartBids and Farm Alert.

The company is an equal opportunities employer.

Outbound Sales Representative

Benefits

Job Description