Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Lead AI Product Manager

Overview:
We are seeking a highly skilled and strategic Lead AI Product Manager to drive the development and delivery of innovative AI products that create measurable business impact. This role involves leading cross-functional teams, shaping product strategy, and translating complex AI capabilities into user-centric solutions. The ideal candidate combines deep product management expertise with a strong understanding of AI technologies and a passion for solving customer problems.

Role:
Responsible for defining and delivering AI-powered product solutions and identifying opportunities to support business and client needs in a scalable and impactful manner, facilitating informed recommendations and decisions. Activities include product strategy development, roadmap planning, stakeholder engagement, and overseeing the lifecycle of AI products from concept to launch.

In this position, you will:
Lead complex initiatives and projects to define, build, and launch AI products that solve critical business challenges and deliver customer value
Translate client/stakeholder needs into product requirements and collaborate with engineering, data science, and design teams to deliver AI-driven solutions
Identify rich data sources and ensure alignment between data availability, model capabilities, and product goals
Deliver high-quality AI products within agreed-upon timelines and budget parameters and conduct post-launch reviews to assess impact and inform future iterations
Guide others in developing product features and prototypes that leverage advanced AI techniques (e.g., recommendation engines, predictive analytics, generative AI)
Delegate and review work for junior-level product managers to ensure alignment with product strategy and timely delivery
Serve as a mentor and coach for junior-level colleagues and develop product management talent via ongoing training, peer review, and leadership
All about you:
Proven experience leading AI or data-driven product initiatives from concept to launch
Strong understanding of AI/ML technologies and their application in real-world products
Experience working with cross-functional teams including engineering, data science, UX, and business stakeholders
Familiarity with agile product development methodologies and tools (e.g., Jira, Confluence, Figma)
Experience with transformer-based models and generative AI applications is strongly preferred
Excellent communication, prioritization, and stakeholder management skills
Demonstrated ability to mentor and grow product teams

#AI2

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Lead AI Product Manager

Job Description