JOB DETAILS

We are seeking a highly experienced Knowledge Management Consultant for a strategic engagement within our Employer Relations Division. This is a high-impact, short-term consultancy focused on reviewing and enhancing how we manage and leverage information and knowledge across our teams. This is a three-month specified contract.

The successful person will be instrumental in assessing our existing information and knowledge management practices and proposing enhancements to support organisational efficiency, collaboration, and data accuracy and integrity.

Background to Ibec

Ibec celebrated 30 years in operation in 2023 following the merger of the Federation of Irish Employers and the Confederation of Irish Industry to create the Irish Business and Employers Confederation in 1993. The organisation has a rich heritage that comprises the contributions of many talented people both past and present.

Ibec represents thousands of businesses across all sectors, advocating for a positive business environment through its 39 trade associations and strong regional and international networks. Ibec supports workplace development through expert HR and employment law services,and delivers accredited training through its Ibec Academy.

Background to ER Division

The Employer Relations Division provides expert advice and support on a wide range of employment queries, including representation at the Workplace Relations Commission (WRC) and Labour Court. It provides representation in industrial relations disputes and negotiations, both locally and at third-party level. Ibec member employers also gain access to valuable resources such as the HR Management Guide, employment-related research reports, and the monthly HR Link e-zine. Additionally, Ibec offers guidance on occupational safety, health, and welfare at work, including issues related to compensation and liability insurance.

The Ibec ER Division comprises of three core teams

Advocacy and Representation Team

The team operates across six regions in Ireland, with expert teams providing employers with support on employment rights, workplace disputes, and representation at the WRC and Labour Court. With extensive experience in mediation and adjudication, the Employer Relations Division handled 1,975 third-party cases in a single year.

Knowledge Centre Team

The Knowledge Centre is a core part of our employment support services, offering expert advice on legislation, workplace disputes, investigations, and best practices in HR, industrial relations, and occupational health and safety. Through daily support, regular updates via HR Link, webinars, meetings, and our employer hub, we keep members informed and equipped to navigate evolving employment challenges.

Legal Unit

Our team of solicitors and legal experts provide specialist employment law advice and support to members. In addition, our solicitors engage with key stakeholders in monitoring, reviewing and influencing the development of employment legislation nationally and at a European level.

ABOUT THE ROLE

Engage with stakeholders across Advocacy, Knowledge Centre, and Legal teams via workshops, interviews, and focus groups.
Identify and map information sources (databases, shared/cloud drives, CRM, SharePoint, etc.).
Analyse current processes, workflows, and systems for bottlenecks, duplication, and inefficiencies.
Conduct an information quality audit and assess compliance with data protection and GDPR standards.
Evaluate current technology and software and identify opportunities for optimisation.
Produce a detailed report outlining findings, short-long term recommendations, and an implementation plan.
Conduct a comprehensive review of current knowledge and information management practices within the Employer Relations Division.
Evaluate how information is created, stored, accessed, and shared across multiple teams and platforms.

NOTE: This list is not exhaustive but serves to reflect the nature of the duties included in the role.

Why us?

ABOUT YOU

Proven experience in knowledge management, information consulting, or a similar field.
A recognised post-graduate qualification in Library and Information Studies / Management
Strong analytical skills with experience conducting audits, assessments, and stakeholder workshops.
Familiarity with data protection practices (incl. GDPR) and modern digital collaboration tools (e.g. SharePoint, Teams, OneDrive).
Excellent communications and documentation skills.

Knowledge Management Consultant

Job Description