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Operations

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

ABOUT:
The Quota and Capacity Planning (QCP) team serves as the trusted authority to set sales targets keeping the company's financial goals in mind. We are a group of passionate professionals aiming to fuel the $60B+ revenue goal of Salesforce through continuous cross-functional collaboration and process improvements. We are looking for dynamic, goal-oriented individuals with a proven analytical background who will succeed in a fast-paced environment and thrive in
building and improving processes that will allow the company to scale. The Quota Senior Analyst joining the QCP team will be supporting our global operating units in their capacity modelling, planning, and quota setting process while liaising with the quota business partners, strategy, sales, and many other teams.

This position is part of a global team working across multiple regions and requires flexibility to work across different timezones.

Key Responsibilities:

Work with a broad range of cross-functional groups across different regions to analyze massive global data sets, reports and dashboards and provide findings, recommendations and insights to various teams and leadership stakeholders
Develop and own concurrent data reporting and auditing projects and models to help drive insights for the regional Quota Business Partners and their regional Sales Strategy stakeholders
Work with the Global PMO team to deliver key annual planning program deliverables on time and with a high degree of accuracy
Create and maintain global dashboards and reports to help drive Quota Business Partner operational rigour, efficiency and optimisation
Prepare on a regular and scheduled basis audits and reviews of quota submissions and present findings to internal auditors and process owners.

Requirements:

5+ years of work experience, ideally in Sales Operations, Sales Strategy, FP&A, or Finance, where business analysis and insights were in the DNA
B.S. in a quantitative discipline (e.g. Statistics, Math, Finance, Engineering)
Experience in Excel/G Sheet, PowerPoint/G Slides, Database (SQL), Tableau, Anaplan and Salesforce.com
Power user proficiency in Excel and Tableau with the ability to tell a story in PowerPoint/Google Slides
Experience with sales coverage models, quota setting methodologies and sales territory alignment
Ability to succeed in a collaborative, fast paced start-up environment and able to own multiple different concurrent deliverables
Ability to work independently and adapt to multiple time zones across SEA, North America and Europe
Communicator: Strong communication skills, with the ability to convey complex concepts and information to a broad audience

Desired Skills/Experience:

Analytical: Able to think critically and create scalable analytical models
Team Player: Able to build excellent rapport and collaborate with cross-functional teams.
Can easily and quickly do ad hoc analysis in Google sheets/ Excel and Tableau.
Quick learner with strong-self initiative.
Knowledge of Databases (experience in designing and building complex models a big plus)
Systems Analyst or Consulting experience preferred
Be passionate about quality and have a strong sense of ownership on the work accomplished.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Quota & Capacity Planning (Senior) Analyst

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Job Description