Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Business Resilience Manager

What does a successful Business Resilience Manager do at Fiserv?

Reporting to the Head of Business Resilience this is a business-critical role responsible for ensuring AIBMS compliance with CP 120 and DORA

The ideal candidate for this role will have a proven track record in a fast-paced environment, preferably with a related regulated industry. They will have excellent stakeholder management and problem-solving skills, with a strong attention to detail.

What you will do:

Responsible for the Firm’s Annual Review of CIFs in line with regulation and business change.
Management of the firm’s Annual DORT
Responsibility for Annual oversight of Third-Party Service Providers’ Business Continuity and Disaster Recovery activities
Management of Annual Third-Party Service Provider Exit Strategy Testing Programme
Support the creation and implementation of Business Impact Assessments and Business Recovery Plans for Critical and Important Functions.
Active member of the Firm’s Incident Management Team.
Preparation of Business Resilience Committee Pack and other Resilience MI required for submission to existing Governance
Management of Third-Party Service Provider Contracts to ensure they align with CA Guidelines.
Ensuring all underpinning governance documents align with CA guidelines and any business change.
Consulting with our Regulatory Compliance team to ensure the Firm is prepared and aligned with the changing regulatory landscape.
Represent the firm with attendance at industry-related events.

What you will need to have:

Degree (e.g. business administration, economics, business law, law or comparable).
Five plus years of professional work experience in comparable role with emphasis on stakeholder engagement and clear reporting to management.
Experience in the field of regulation of financial services companies, particularly within the Payments industry
Excellent communication and influencing skills
Analytical, commercial and results driven with attention to detail
Experience working in a demanding tech-focused environment is essential
Agile approach with ability to work across all areas of the business and a strong business acumen
Understanding of Third-Party Risk Management, Vendor Management and Outsourcing an advantage

Thank you for considering employment with Fiserv. Please:

Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Business Resilience Manager

Job Description