Overview

The Healthcare Market Development Manager is a senior-level sales leader responsible for driving strategic growth within the healthcare vertical across a defined market. Reporting directly to the Market Vice-President, this individual serves as a key champion for the healthcare vertical—advocating for innovative solutions, leading strategic initiatives, and ensuring alignment with evolving industry trends and customer needs. This role plays a critical part in executing targeted sales strategies, expanding market share, and building long-term partnerships with healthcare organizations.

Responsibilities

Sales Strategy & Execution
- Develop and execute comprehensive market-specific strategies to drive new business and expand existing accounts using Konica Minolta’s print and digital transformation (DX) solutions.
- Collaborate with field sales teams to deepen engagement and increase wallet share within existing healthcare accounts.
- Lead and support customer engagement initiatives including periodic account reviews, annual technology business reviews, and solution optimization discussions.
- Actively participate in RFP responses, pricing strategy development, and contract negotiations to secure long-term partnerships.
Healthcare Vertical Leadership
- Serve as the market’s subject matter expert and advocate for healthcare solutions, ensuring alignment with national healthcare strategy and offerings.
- Stay abreast of healthcare industry trends, regulatory changes, and emerging technologies to inform sales strategy and customer conversations.
- Promote and position Konica Minolta’s healthcare portfolio including Revenue Cycle Management, HIPAA Compliance, Cybersecurity, Referral Management, Document Management, and Robotic Process Automation (RPA).
Customer Relationship Management
- Build and maintain strong relationships with key decision-makers and stakeholders within healthcare organizations.
- Represent the company in strategic meetings, executive briefings, and solution presentations to drive customer value and loyalty.
- Ensure a high level of customer satisfaction and retention through proactive engagement and solution delivery.

Qualifications

Bachelor’s degree or equivalent combination of education and experience.
7–10 years of progressive sales experience, preferably in healthcare, with a proven track record of driving growth, securing new business, and expanding existing accounts in a high-growth environment.

Knowledge, Skills, and Abilities

Ability to see the big picture, anticipate market trends, and align sales strategies with broader business objectives.
Navigates change effectively, adjusts strategies in response to evolving market conditions, and leads others through uncertainty.
Skilled at leading cross-functional teams and driving results through collaboration, even without direct reporting lines.
Communicates with clarity, confidence, and credibility across all levels of the organization and with external stakeholders.
Deep understanding of healthcare operations and technology, including Revenue Cycle Management, HIPAA Compliance, Cybersecurity, Referral Management, Document Management, and RPA.
Familiarity with Managed IT Services and Intelligent Information Management (IIM) solutions.

About Us

Konica Minolta Business Solutions' (Konica Minolta) journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions. 2025 marks Konica Minolta’s 20th anniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact,” and continues to lead the way in digital commercial printing. This year also commemorates 20 years of Konica Minolta’s bizhub brand. Over the past two decades, the bizhub series has revolutionized office technology and redefined how businesses operate. It has continuously evolved to meet the needs of modern workplaces, fueled by advances in technology and a commitment to innovation. Konica Minolta is proud to be ranked on the Forbes 2025 America's Best Large Employers list, included on CRN’s MSP 500 list numerous times; recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eighteen consecutive years and presented with Keypoint Intelligence’s BLI 2025 and 2021 A3 Line of The Year and BLI 2021-2023 Most Color Consistent A3 Brand Awards for its bizhub One i-Series. For more information, please visit Konica Minolta online and follow it on Facebook, YouTube, LinkedIn and Twitter.

Konica Minolta operates on a North American Shared Services model, which aligns cross-border priorities and enhances delivery to its field organization. This combines service functions in the U.S. and Canada, ultimately providing more resources to support areas such as sales administration, logistics and supply chain, marketing, product planning, finance, IT, HR and legal.

Au sujet de Konica Minolta

Solutions d’affaires Konica Minolta (Konica Minolta) a entamé son parcours il y a plus de 150 ans, avec la volonté de voir et de faire les choses autrement. Elle fait équipe avec ses clients pour donner forme à leurs idées en appuyant leur transformation numérique grâce à un riche portefeuille de solutions pour un milieu de travail connecté et futé. Parmi ses technologies d’affaires, on retrouve des services de TI, la gestion intelligente de l’information, des solutions de sécurité vidéo et des services d’impression gérés ainsi que des technologies de bureau et des solutions d’impression industrielle et commerciale. L’année 2025 marque le 20e anniversaire de l’entrée de Konica Minolta dans le marché de l’impression de production; l’entreprise souligne « 20 années d’excellence, d’innovation et de résultats » tout en continuant d’être une figure de proue dans l’impression numérique commerciale. C’est aussi l’année où la marque bizhub de Konica Minolta célèbre ses 20 ans, au cours desquels la gamme a révolutionné la technologie de bureau, redéfini les processus des entreprises, et évolué continuellement pour répondre aux besoins des milieux de travail modernes, mue par les avancées technologiques et la volonté d’innover. Konica Minolta est fière de faire partie du palmarès 2025 des meilleurs grands employeurs d’Amérique de Forbes, d’avoir figuré à plusieurs reprises au palmarès CRN des 500 fournisseurs de services gérés, d’avoir été nommée la marque numéro un en matière de fidélité des clients sur le marché des appareils de bureau multifonctions par Brand Keys pendant 18 années consécutives, et de s’être vue décerner les prix BLI « A3 Line of the Year » 2021 et 2025 et « Most Colour Consistent A3 Brand » 2021-2023 de Keypoint Intelligence pour sa gamme bizhub One i-Series. Pour en savoir plus, rendez-vous sur le site de Konica Minolta et suivez l’entreprise sur Facebook, YouTube, LinkedIn et Twitter.

Konica Minolta fonctionne selon un modèle de services partagés nord-américain qui permet d’harmoniser les priorités transfrontalières et d’améliorer la prestation de services aux organisations opérationnelles. Le modèle combine des fonctions de service américaine et canadienne afin d’offrir davantage de ressources aux services de soutien comme l’administration des ventes, la logistique et la chaîne d’approvisionnement, le marketing, la planification des produits, la finance, les TI, les RH et les services juridiques.

EOE Statement

Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.

Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer.

Solutions d’affaires Konica Minolta (Canada) Ltée. est un employeur d'opportunité égale.

Healthcare Market Development Manager

Job Description